Ph3Team Leader – Field Service Technicians (Biogas Sector) /h3 pbWe are seeking an experienced Team Leader for Field Service Technicians in the biogas sector to manage and continuously improve our field service operations across Italy. This role combines hands‑on technical expertise with team leadership and operational responsibility. You will lead a team of 3-5 service technicians, ensure high‑quality service delivery, and actively support customers through maintenance, troubleshooting, and technical guidance. /b /p ul liLead, organize, and develop a team of 3-5 field service technicians /li liPlan and coordinate field assignments, considering resource availability and priorities /li liProvide technical and administrative guidance, training, and continuous support /li liDrive ongoing improvement of service processes and team performance /li /ul pbField Service Operations /b /p ul liPerform maintenance, repair, and installation work on mechanical and electrical components of biogas plants /li liDiagnose and resolve technical faults and ensure timely issue resolution /li liHandle customer complaints and warranty cases professionally and efficiently /li liPlan and coordinate your own travel and service assignments /li /ul pbCustomer Support Communication /b /p ul liAct as a key contact for customers, providing technical advice and operational guidance /li liDeliver on‑site and remote support to ensure smooth plant operation /li liIncrease customer satisfaction through reliable, high‑quality, and timely service delivery /li liConduct training sessions when required /li /ul pbProcess Improvement Reporting /b /p ul liMonitor and optimize service and maintenance processes to improve efficiency and productivity /li liCoordinate service activities closely with internal departments (e.g., service office) /li liPrepare service reports, documentation, and performance analyses /li liContribute to continuous improvement initiatives within the service organization /li /ul h3Your profile /h3 pbQualifications Experience: /b /p ul liTechnical background in mechanical, electrical, or industrial engineering /li liProven experience in field service, ideally in the biogas or renewable energy sector /li liInitial leadership experience or strong potential to lead a team /li liExcellent troubleshooting and problem‑solving skills /li liHands‑on, structured, and solution‑oriented working style /li liStrong communication and customer relationship skills /li /ul pbLanguages /b /p ul liItalian and English (good working proficiency) /li liGerman is a plus /li /ul pbLocation Travel /b /p ul liTravel requirement: approx. 50% on‑site at biogas plants across Italy /li /ul h3Our offer /h3 ul liA responsible leadership role in a growing renewable energy sector /li liA combination of technical work and team management /li liOpportunities to shape and improve service processes /li liA collaborative and service‑oriented working environment /li /ul h3Your future of opportunities /h3 pFlexibility, reliability and continuity - the Thöni Group has been an independent and autonomous Tyrolean family business since it was founded in 1964. We rely on high‑performance and success‑oriented business areas that are geared to the needs of our customers in the form of individual solutions. About 900 employees work with enthusiasm on future‑proof and sustainable products for our international sales markets. /p pWe feel committed to our employees, our business partners and customers as well as to the people in our immediate surroundings and the environment. Management of Thöni Holding GmbH /p /p #J-18808-Ljbffr