About Orient Express Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has launched its first hotel, Orient Express La Minerva, in Rome and will open its second hotel, Orient Express Venezia at Palazzo Donà Giovannelli in 2026. In 2024, Accor and LVMH entered into a strategic partnership to accelerate development. Follow the journey on Instagram or visit www.orient-express.com. Job Description The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing the daily operations of the housekeeping department. This role ensures consistently high standards of cleanliness, guest satisfaction, and operational efficiency throughout the hotel. The Assistant Executive Housekeeper provides direct supervision, guidance, and training to Room Attendants and Housekeeper Porter, assists in organizing daily tasks, conducts inspections, and ensures all guest rooms and public areas meet the hotel's luxury standards. Key Responsibilities Assist the Executive Housekeeper in assigning daily tasks and room allocations to Room Attendants and Housekeeper Porter. Conduct thorough inspections of guest rooms, public areas, and back‐of‐house areas to ensure cleanliness, maintenance, and setup standards are met. Monitor room status updates, prioritize specific requests (e.g., VIP arrivals, rush rooms, early check‐ins), and ensure timely room readiness. Oversee the management of guest requests, complaints, and inquiries, ensuring prompt and professional resolution. Ensure proper handling, logging, and follow‐up of all lost and found items. Deliver guest experiences according to brand SOP, local SOP, LQA, and Forbes Five Star standards, aiming to achieve management targets. Analyze and respond to guest feedback to continually improve quality and performance. Team Management & Coordination Provide direct supervision, coaching, and support to Room Attendants and Housekeeper