Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality.
For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.
We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Overview
Position Overview
Deliver and maintain an elevated customer experience within the store environment
Responsibilities
People leadership
Create an inclusive working environment with a customer-centric mindset
Through team management and visible presence ensures Ralph Lauren's standards are achieved
Unlock talent that supports career progression of the team
Drive high performance culture by holding the team accountable for agreed results
Commerciality
Deliver and maintain an elevated customer experience within the store environment
Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
Develop and monitor key metrics that drive the business plan
Keep up to date with competitor activity
Operations
Manage inventory flow to minimize shrink loss through operational excellence
Lead floor recovery, ensuring price and size integrity
Manage and maintain a safe work environment for customers and employees by complying with all company policies and procedures
Experience, Skills & Knowledge
Energetic, passionate and results driven
Experienced leader having previously worked in a fast-paced environment
Excellent communication skills
Open to travel is a must
Excellent knowledge of spoken and written English
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