Ph3Nature and aim of the position /h3 pThe role aims to support local operations by ensuring effective fraud monitoring, accurate transaction verification, and smooth coordination with central teams. The position contributes to the management of traveller and merchant-related processes, supports refund points and lounges, and ensures compliance with invoicing and reporting requirements, acting as a key local interface between operations, customer service, fraud prevention, and accounting functions. /p h3Main duties and responsibilities /h3 ul liThe different tasks related the Suspect Frauds and maintaining a collaboration with Central Fraud Prevention team; /li liContact the merchants to verify suspicious transactions; /li liCooperate with Processing/Customer Service central divisions about Traveller's complaints and all processing tasks where local Country will be involved; /li liSupport to Own Refund Point, Lounges and Merchant Service for reporting / results / complaints / issues; /li liVAT OFF Invoicing/Reports; /li /ul h3Reporting and collaboration /h3 ul liCSC Processing /li liCSC Customer Service /li liCSC Payment Department /li liCSC Fraud Prevention /li liTTM /li liMNA IT team _ for MNA improvement /li liIT/Mso /li liAccounting /li liMerchant Service /li /ul h3Key Skills /h3 ul liEnglish; /li liExcel; /li liAnalytical mindset; /li liStrong attention to detail /li /ul h3Local Tools /h3 ul liMNA / Payment platform / TTS /li liWOTAN /li liGB Share Point/Intranet /li /ul /p #J-18808-Ljbffr