PpWe are an equal opportunity employer. We believe that talent, expertise, empathy and ambition drive our success, and we base hiring decisions solely on candidate experience and skills. /p pWe are committed to creating an inclusive hiring process. If you have specific needs or require adjustments during the recruitment process, please let us know. /p h3People Systems Analytics Senior Specialist /h3 h3Senior IT Infrastructure DevOps Engineer /h3 pFor our Headquarter in Milan we are looking for a Senior IT Infrastructure DevOps Engineer to lead our enterprise IT infrastructure, cloud operations, and DevOps practices in an international environment. /p pThe role combines technical leadership, operational ownership, and vendor coordination, ensuring reliability, scalability, and continuous improvement of infrastructure and workplace services. The position manages activities and priorities across infrastructure, cloud, DevOps, endpoint, and monitoring domains. /p h3Key Responsibilities /h3 ul liOwn and oversee enterprise IT infrastructure across on-premises and cloud environments. /li liLead AWS-based infrastructure operations, governance, and evolution. /li liDefine and drive DevOps practices, automation, and operational standards. /li liOversee automation initiatives using Ansible and Google Apps Script. /li liEnsure availability, performance, and resilience of core platforms and services. /li /ul h3Security Identity Technologies /h3 ul liOversee implementation and operation of security and identity technologies. /li liGovern identity and access management platforms One Identity. /li liEnsure security technologies are operated according to internal standards and best practices. /li liAct as escalation point for infrastructure-related security topics. /li /ul h3Monitoring, Reliability Operations /h3 ul liGovern monitoring and observability platforms (e.g. PRTG, Instana). /li liEnsure incident, problem, and change processes are applied consistently. /li liDrive operational improvements and reduction of recurring incidents. /li /ul h3Vendor, Project Stakeholder Management /h3 ul liManage relationships with external providers (DevOps, monitoring, infrastructure). /li liLead service reviews (SAL / service review meetings) with vendors. /li liContribute to and lead infrastructure and cloud-related projects. /li liCollaborate with internal stakeholders, translating business needs into technical roadmaps. /li /ul h3Required Skills Experience /h3 h3Must Have /h3 ul liMaster Degree in subject related matters /li liFluent English (spoken and written) /li liProven experience in managing infrastructure and DevOperations /li liStrong AWS expertise /li liHands‑on experience with DevOps automation (Ansible, scripting) /li liExperience with Google Apps Script /li liStrong background in Windows and Linux systems /li liEnterprise experience with Google Workspace /li liEndpoint management experience using ManageEngine /li liSolid understanding of ITSM processes (incident, problem, change) /li liExperience working with ITSM tools (preference for Jira) /li liExperience managing vendors and service level agreements (SLAs / SALs) /li /ul h3Nice to Have /h3 ul liCloud and security technologies: Akamai, Keycloak, One Identity. /li liCertifications: ITIL v3 or v4 Foundation; Agile / Project Management certifications /li liExperience in organizations aligned with ISO 20000 / ISO 27001 standards. /li liExperience with GCP or Azure /li liExposure to CI/CD platforms, container platforms, or OpenShift. /li /ul h3Business Impact /h3 ul liStrategic ownership of enterprise infrastructure and cloud services. /li liReduced dependency on external providers through internal capability. /li liImproved operational maturity, automation, and service quality. /li liDirect impact on reliability, scalability, and security posture. /li /ul h3What We Offer /h3 ul liA vibrant international environment in a continuously growing company. /li liExtensive training and development opportunities within the group, including an Elearning platform. /li liA multicultural organizational structure and team. /li liHybrid working policy (60/40), including Flex office policy. /li liParental leave policy. /li /ul pFortidia is the brand identity of MBE Worldwide S.p.A. - a privately-owned company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing ecommerce, fulfillment, shipping, marketing and print solutions: PrestaShop, Mail Boxes Etc. (outside the U.S. and Canada.), World Options, PostNet, PACK SEND, AlphaGraphics, Kwik Kopy Australia, Multicopy, Print Speak, GEL Proximity and Spedingo. In 2024, the combination of its physical platform - including 3,200+ Business Solutions Centers in 57 countries with over 14,000 associates - with its PrestaShop e-commerce platform served 1.1 mln business customers worldwide generating €1.45 bln (US$1.65 bln) of System-wide Gross Revenue and €22 bln (US$23 bln) of Gross Merchandise Value. /p /p #J-18808-Ljbffr