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ABOUT YOUNET MEDIA
Job Description
ABOUT YOUNET MEDIA
YouNet Media is a member of YouNet Group - The leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas including sales, marketing, and operations.
YouNet Media is the leading Social Media Analytics platforms & services in Vietnam, owning Social Suite with SocialHeat (the No.1 Social Listening platform), SocialLift (the largest influencer analytics platform) and SocialTrend (the first social trend tool).
We are the perfect blend of proven TECHNOLOGY & RESEARCH/ ANALYSIS EXPERTISE along with in-depth CONSULTING SERVICES, we are proud to be a trusted partner of more than 500 global & top local brands in Vietnam (ex: Nestle, Samsung, Yamaha, Prudential, Manulife…).
We are looking for a Client Partnership Manager who will join our team to make the great products to market.
Roles & Responsibilities
* Enrich business growth
* Achieve target of the retained client groups
* Update knowledge about market, clients and competitors
* Analyze client groups and participate in building strategies to exploit market potential, especially the premier and strategic partners
* Proactively create and maintain relationships with the clients
* Continuously monitor and have timely solutions to ensure the business performance set by the company for the clients
* Deliver consultancy to client & internal teams to ensure service quality
* Explore needs of the premier and strategic partners to advise them to apply YouNet Media‘s solutions
* Build the imagery of YouNet Media about expertise & leadership through discussions in solution consulting meetings or market analysis presentations
* Represent clients to manage research projects with YouNet Media
* Internally support in compliance and improvement of service quality (people, processes, reports,...) through feedback to the team based on research & marcom knowledge
* Propose ideas in developing new products through understanding the needs of customers and competitors
* Manage operation excellence
* Support to upgrade working process
* Monitor to detect and propose timely solutions to ensure the department‘s operating quality
* Manage P&L of the assigned client groups
Report to: Head of Client Partnership
Promotion: Can be promoted to Head of Client Partnership
BENEFIT
* Basic salary, 13th salary and Bonus
* Premium healthcare insurance
* 12 days of annual leave & 5 days of sick leave
* Performance appraisals and promotion every year
* Standard health check
* Company trip, Year end party, Team building
* Occasion-based offerings: Birthday, wedding, maternity, …
* Parking support
* Equipment for work (PC / laptop)
* Free in-house entertainment facilities: foosball, book tree, coffee and snack
Requirements
Education: BA of economics, business administration, marketing
Knowledge: Understand thoroughly the fundamentals & correlation of brand strategy, communication strategy & social media platforms, research
Experience
* Experience in marketing, communication, market research or consulting in 8 years at least
* Experience with social-listening data is a big plus
* High maturity in managing multi-stakeholders in the complex situations
* Handling partnership with market leaders across industries
Mindset/Attitude
* Growth mindset
* Entrepreunership
* Independent, determined; problem-solving first mindset
* Strive for delivery excellence
* Collaborative mindset – willingness to help others and ask for help when needed
Skill
* Strong leadership (for client & internal)
* Logical thinking and critical thinking
* Be able to communicate and explain things simply, logically
* Superior communication skills for internal communication and client-facing situations
* Strong time-management and organizational skills
* Excellent command of English both written and spoken
* Be able to cooperate smoothly with internal teams - Be able to handle pressure
WHY YOU SHOULD APPLY TO THIS POSITION?
* You’ll work for the leading company providing data analytics for marketing and sales, well-known for products on Social Listening and Influencer Platforms - where you can leverage the strength of the customer base, gain industry experience, improve knowledge and skills while working with the most demanding Clients.
* You‘ll work in an environment with a clear workflows, frameworks, and support from other specialized departments.
* There are numerous opportunities for promotion and rotation among group member companies, as well as joining or starting new businesses.
* Besides the benefit commensurate with the contribution, you will receive training activities on mindset, skills, serving for self-development.
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development and Sales
* Industries
IT Services and IT Consulting
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