Overview
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all in a busy, dynamic environment. We are open, inclusive and welcome individuality and diversity. Our culture is built on teamwork, work ethic, safety and delivering quality service Amazon is known for around the world.
Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.
Purpose Of The Job
We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Technician. The focus of the role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement.
Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends.
Responsibilities
* Role model health & safety best practices and monitor those around them to ensure they follow the example they set.
* Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building.
* Coach and mentor the technicians on shift.
* Provide high levels of equipment availability to internal customers by troubleshooting and prioritizing.
* Support continuous improvement of systems in a standard manner across the EU network.
* Develop and maintain a good working relationship across all levels in the organization.
* Understand OEE (Overall Equipment Effectiveness) and equipment performance metrics.
* Manage contractors and coordinate/execute planned preventative maintenance on the full range of MHE equipment within the site.
* Coach and mentor the operational team on correct use of equipment; provide on-site support and responsibility for management and escalation of high severity tickets.
* Management of escalations to specialist subcontractors where required.
* Engineering tasks graded as basic, standard, advanced and expert (Levels 1-4) with responsibility for Levels 1-3 reactive and planned tasks; Level 4 requires a specialist.
* Manage critical spare parts inventory utilizing the EAM system.
Basic Qualifications
* Served a full engineering indentured apprenticeship and/or qualified to a minimum of NVQ level 3 or equivalent.
* Multi-skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments.
* Solid foundational knowledge of PLC-based controls systems.
* Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks.
* Knowledge of Statutory Compliance requirements.
* Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher.
Preferred Qualifications
* Apprentice Trained, HNC, HND, BSc, BEng.
* Proven ability to supervise and influence others on the team.
* Proven ability to multi-task and prioritize many different projects and workload.
* Experience of multi-contractor management.
* Experience in a multi-site environment.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations information page for more details. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
Amazon Italia Logistica S.R.L.
Job ID
A
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other and Manufacturing
Industries
* Software Development
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