Operational & Digital Marketing Specialsit
About Lord&Berry
Lord&Berry is an independent, Made-in-Italy beauty brand founded in 1992 and based in Milan, distributed in 30+ countries. We blend timeless elegance, professional performance, and a contemporary vision of beauty.
The Role
We are looking for an Operational & Digital Marketing Specialsit to join our Milan office and support our international business.
You’ll work across marketing, digital, and operational activities, helping drive our growth and day-to-day execution.
We’re looking for someone with a positive, hands-on attitude, strong attention to detail, and a willingness to take ownership of projects.
Responsibilities:
Marketing & Sales Support (B2C)
* Support day-to-day marketing and sales activities
* Review inbound leads and assist in client qualification
* Help implement marketing programs and initiatives
* Maintain and update marketing materials (presentations, sales sheets, price lists, product manuals, brand books, style guides)
* Maintain databases and assist with presentations (Excel, Word, Canva)
Operational & Showroom Coordination
* Coordinate logistics for customer visits and makeup artist activities (demos, materials, catering)
* Manage showroom inventory and support visiting clients
* Liaise with external partners (PR agencies, makeup artists, models)
* Support marketing and fashion events
* Prepare inbound/outbound orders for lordandberry.com using showroom stock
* Manage sampling requests (bloggers, MUAs, PR, influencers, etc.)
Digital & Social Media Support
* Support management of the lordandberry.com storefront and future online stores
* Coordinate digital and social marketing activities
* Assist with website updates (content, imagery, promotions)
* Support webstore/email marketing (promotions, newsletters) in coordination with Social Media & Community specialists
Content, Email & Web Marketing
* Create and upload copy and images for the brand website
* Draft and send email marketing campaigns
* Communicate with clients, affiliate partners, and digital networks
* Conduct basic keyword research and web statistics reporting
* Contribute to social media engagement and brand awareness
* Use web analytics tools to monitor performance and suggest improvements
* Support paid media activities with digital agencies
* Help manage contact databases and lead generation
* Support PPC and affiliate marketing activities
Website & E-commerce (Magento)
* Help maintain and operate lordandberry.com (front-end/back-end)
* Coordinate with software agencies on website performance and updates
* Support product updates, maintenance, and development projects
Requirements
* Strong commercial acumen and analytical mindset
* Ability to work in a fast-paced, in-house environment
* Passion for beauty, luxury and fashion
* Excellent organisational and multitasking skills
* High proficiency in Microsoft Office (Excel, Word), Canva, and confident use of AI tools (e.g. ChatGPT prompting)
* Familiarity with digital marketing platforms, analytics tools, and e-commerce (Magento is a plus)
* Proactive, problem-solving attitude and strong ownership
* Excellent Italian and English (written and spoken)
What we offer
* A creative, dynamic, international workplace
* Hands-on experience across marketing, digital, and operational areas
* Collaboration with Product, Marketing, and Commercial teams
* A 9–12 month training period with the possibility of full-time employment
* Competitive salary and growth opportunities
How to apply
If you are passionate about beauty and eager to contribute to a fast-moving, Made-in-Italy brand, please send your CV to personale@lordandberry.com