Ph3Experteer Overview /h3pIn this role you will design and manage global training programs for Technogym’s technicians and installers, ensuring high-quality, scalable knowledge transfer. You’ll develop comprehensive technical documentation and innovative training solutions, from classroom to digital formats. You will collaborate with cross-functional teams, including RD and field services, to align training with product development and service standards. You help elevate Technical Service quality across branches and distributors while driving continuous improvement. This is a chance to shape how Technogym builds capabilities worldwide and supports a healthier world through expert training. /ph3Benefits /h3ulliDesign, manage, and monitor global training programs for technicians and installers to ensure consistent knowledge transfer /liliDevelop and maintain technical documentation and training materials meeting high standards /liliCoordinate classroom, on-site, and digital training globally to align with business objectives /liliLead audits and evaluations to meet performance, training, and certification KPIs /liliImprove training processes using data, feedback, and continuous improvement initiatives /liliAct as Technical Service representative in New Product Development, conveying field needs to RD /liliCreate innovative training solutions including e-learning, webinars, and blended learning /liliEnhance service quality through audits and competency development, focusing on second-level support /li /ulh3Responsibilities /h3ulli1 to 2 years of experience in technical training, product support, or a similar role /liliExtensive understanding of the products to train others and provide technical support /liliFluent English; Spanish or French knowledge is a plus /liliExcellent relationship-building abilities with diverse stakeholders /liliStrong public speaking and presentation skills /liliExcellent planning and time management to organize training programs and meet deadlines /liliBachelor’s degree in Engineering, Technical Communication, Education, or related field /li /ul /p #J-18808-Ljbffr