Ph3About the Role /h3 pAs a Sales Support Administrator, you will be instrumental in enabling smooth and efficient logistics solutions for complex industrial projects. You will play a central role in enabling efficient handling of project opportunities throughout the bid‑to‑order and post‑order cycle. You will support the preparation of technical and commercial offers, manage customer and contract documentation, coordinate internal stakeholders, and ensure that systems and customer portals are kept accurate and up to date. You will work closely with Business Development, Product Development, Finance/WMS, QHSE, and the IP Europe Tender Desk. /p h3Key Responsibilities /h3 ul liManage project customer qualifications, including portal registrations, document uploads, and ongoing maintenance of qualification status. /li liProvide support for customer contracts, including forwarding documents for signature (NDAs, Statements for Road Permits, Purchase Orders, Appendices, etc.), archiving documents, monitoring contract renewals, and handling related administrative activities. /li liCollect QHSE documentation required for on‑site works (e.g. offloading, skidding, handling operations) performed via sub‑contractors, ensuring compliance with internal standards and customer requirements. /li liProvide assistance to customers in the post‑order phase, including handling insurance claims, non‑conformities, and similar issues in coordination with internal departments. /li liManage portal access administration, including password registrations, updates, and troubleshooting for customer platforms. /li liOversee tender processes on customer portals: receiving and downloading tender packages, monitoring deadlines, uploading offers, and managing QA forums. /li liSupport communications to project customers (e.g. marketing updates, news, and service information) in coordination with the BD and Product Development teams. /li liAssist in the preparation of technical and commercial offers in collaboration with the BD team, Product Development, and the IP Europe Tender Desk. /li liProvide C‑VIEW support, including updates on customers and business opportunities, ensuring data accuracy and availability for reporting and pipeline tracking. /li liCoordinate with internal stakeholders (Finance, QHSE, Operations, Legal) to gather inputs and documentation needed for bids, contracts, and customer requests. /li liSupport WMS processes together with accounting/finance, including providing inputs for customer financial analysis, collecting documents for customer registrations, submitting WMS requests, following up on approvals, and updating customer master data. /li liCoordinate with internal teams such as operations and finance to gather necessary data, ensuring accuracy and competitiveness in pricing strategies. /li liMaintain and update customer databases, manage documentation related to sales contracts, and ensure compliance with company policies and industry regulation. /li liContribute to the continuous improvement of sales support processes by identifying bottlenecks and suggesting efficient solutions. /li liProvide administrative support including scheduling meetings, preparing presentations, and handling correspondence related to sales activities. /li /ul h3Who You Are /h3 ul liYou have strong organisational skills with keen attention to detail to manage complex pricing and quoting tasks. /li liExcellent communication skills, both written and verbal, to liaise effectively with internal teams and clients. /li liProficient in Microsoft Office applications, with prior experience in CRM or sales support systems being a plus. /li liA proactive team player who thrives in collaborative environments and is committed to continuous learning and development. /li liFluency in English and Italian, able to articulate technical information clearly and accurately. /li /ul /p #J-18808-Ljbffr