YellowSquare is looking for a Night Porter - Receptionist
YellowSquare is looking for a reliable, professional, and proactive Night Porter - Receptionist for our Rome hostel. This role is the heartbeat of our nights: you'll be the go-to person for our guests when the sun goes down, balancing administrative precision with a watchful eye on the hostel's safety.
What you'll do:
- Dealing with bookings and managing the front desk during the night shift;
- Completing smooth Check-in and Check-out procedures;
- Preparing bills, taking payments, and ensuring financial accuracy;
- Patrol and secure hallways, common areas, and entrances to maintain a safe environment;
- Handling guest complaints or technical problems with a problem-solving mindset;
- Acting as the first point of contact for any emergencies during the night.
What you'll bring:
- At least 2 years of experience in a similar role (hospitality or front desk);
- Excellence in customer service: you know how to make a guest feel at home;
- Ability to stay calm and professional in a fast-paced or unexpected situation;
- High proficiency in spoken and written English (any other language is a big plus!);
- Flexibility with night shifts and working hours;
- A true team spirit and the ability to collaborate across departments.
What we offer:
- Competitive salary based on the CCNL Alberghi (3rd Level), pro-rated to the part-time hours;
- Initial 3-month fixed-term contract with a view to long-term;
- Part-time contract (16 hours per week);
- Paid vacations and access to the company canteen;
- Incentives Plan and Referral program;
- Employee discounts across our locations;
- A young, dynamic, and international work environment;
- Great support for candidates coming from abroad;
- Real opportunities for learning and career growth.
Apply today and join the YellowSquare Rome team!