Your ProfileAzienda cliente operante nel settore degli impianti industriali ricerca un/aCustomer Service Specialist per supportare l’areaLATAM e Paesi di lingua spagnola, garantendo la corretta gestione del ciclo ordine e un elevato livello di servizio ai clienti internazionali.Responsabilità principali:Coordinateend-to-end order flow from order entry to delivery.Actas central interface between customers, sales, planning, logistics, andfactories.Monitororder status, identify risks, and proactively resolve issues.Managedaily communication with customers and distributors for the assigned Countries.Provideorder updates, delivery information, and issue resolution.Supportsales teams in customer follow-up and execution topics.Handleescalations with ownership and urgency.Reachout proactively to customer base for forecast visibility, churn and cross sellopportunities.SkillsRequisitiEsperienza in Customer Service / Order Management / Inside Sales (preferibile settore industriale B2B).Ottime capacità organizzative, comunicative e di coordinamento.Approccio intraprendente, strutturato e orientato alla soluzione.Abilità nel lavorare in contesto internazionale e dinamico.Disponibilità a trasferte per training.Lingue richieste:Spanish– fluent (mandatory)English– fluent (mandatory)Portuguese - strongly preferredItalian – preferredInserimento diretto a tempo indeterminato, full time.Candidates, in compliance with D.Lgs. 198/2006, D.Lgs 215/2003 and D.Lgs 216/2003, are invited to read the privacy policy that can be consulted under the data request form on the application page (EU Regulation No. 2016/679).WARNING: We have detected many fake ads on the web; take a look at our tipsfor recognizing scam attempts on the page dedicated to phishing on adecco.It.Adecco Italia S.P.A. (Aut. Min. Prot. No. 1100-SG, 26.11.2004).