PstrongWHAT YOU'LL BE DOING DAY TO DAY /strong /pulliLead the end-to-end daily operations of the fulfilment unit, coaching and developing your leaders. /liliEnsure efficiency, implement improvements, and develop new operational processes, technologies, and ways of working across inbound, replenishment, outbound, and services execution to deliver an excellent customer and colleague experience. /liliMaintain high quality at the lowest possible costs, always with the customer in focus, while ensuring a safe, sustainable, and healthy work environment. /liliFoster close cooperation and strong communication with supply chain management, the unit management team, support functions, and external transport/service providers to maximize goods availability and customer order fulfilment at minimal cost. /liliImplement the customer fulfilment sustainability agenda within the assigned unit operations. /liliEnsure compliance of the fulfilment operations team with the IKEA code of conduct, relevant standard operating procedures, internal regulations, and local legislation related to health, safety, security, and the environment. /li /ulpstrongWHAT YOU'LL NEED TO HAVE /strong /pulliGood knowledge of customer fulfilment performance monitoring and influencing factors. /liliUnderstanding of working methods that secure excellence in fulfilment processes with relevant stakeholders. /liliKnowledge of supply chain policies, methods, and requirements related to IKEA and its partners. /liliFamiliarity with standard operating procedures for customer fulfilment to ensure safety for colleagues and customers. /liliExperience in resource planning aligned with sales forecasts and fulfilment flows. /liliAbility to collaborate effectively, inspire, and engage others with a business-minded and customer-focused approach. /liliLeadership skills in transforming environments and working with various stakeholders. /liliResponsibility-taking and empowerment abilities to foster entrepreneurial spirit among colleagues. /liliCapability to manage a high-volume, fast-changing omnichannel retail environment with flexibility, speed, and simplicity. /liliProficiency in English and Italian languages. /li /ulpstrongWORKING WITH US HAS ITS REWARDS /strong /ppJoining IKEA offers many benefits including an inclusive culture driven by values and structured HR processes supporting your growth. Benefits include: /pulliStructured onboarding, training, coaching, and internal recruitment opportunities. /liliWellbeing programs, including an Employee Assistance Program (EAP) for confidential support. /liliAffordable meals at the corporate canteen for just over €1. /liliEmployee discount of 15% on IKEA products. /liliVouchers for significant life events such as marriage, cohabitation, or childbirth/adoption. /liliAccess to discounts on travel, leisure, technology, and more through our partner portal. /liliAnnual bonuses based on individual and company performance. /li /ulpstrongWE CARE FOR PEOPLE /strong /ppIKEA fosters an inclusive work environment where everyone feels welcomed, respected, and valued for their uniqueness, working together in a supportive climate regardless of age, gender, religion, sexual orientation, pregnancy, or ability. /p #J-18808-Ljbffr