Ph3About Us /h3 pIndie Campers is the global leader in road‑trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast‑scaling company on a mission to make travel more connected, meaningful, and accessible to everyone. /p h3The Role /h3 pThe City Lead plays a vital role in delivering this mission locally by ensuring high‑quality rental operations, seamless service coordination, and a consistent, customer‑centric experience. As the on‑site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution. /p h3Key Responsibilities /h3 ul liExecute and coordinate all rental workflows: check‑in, check‑out, documentation, and system updates (including cleaning and maintenance). /li liTrack daily KPIs. /li liPromote ancillary products through value‑based selling. /li liConduct basic RV/van checks (battery, water systems, gas, lights, tyres). /li liPromptly escape complex technical or mechanical problems to regional servicing teams. /li liMaintain complete accuracy of fleet status and readiness in the operational systems. /li liCoordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires. /li liOversee the preparation and presentation of RVs for sales appointments. /li /ul h3Practical Requirements /h3 ul liAble to lift or move light‑to‑moderate items (10–15 kg) and stand, walk, and move across the depot for long periods. /li liComfortable working indoors and outdoors in varying weather conditions. /li liFlexible to work weekends, holidays, and peak periods, supporting urgent operational needs. /li li2–4 years of experience in fast‑paced operations, logistics, rental, hospitality, or customer‑facing environments. /li liStrong hands‑on operational capability, with the ability to step into daily depot workflows. /li liAbility to multitask, prioritise, and handle physical tasks during high‑volume periods. /li liFlexibility to work extended shifts during peak seasons, ensuring operational continuity. /li liDriving licence (Category B) required. /li liEnglish proficiency (mandatory) and Italian (nice to have). /li /ul h3The Indie Commitment! /h3 ul liBeing part of a young, fast‑growing and innovative company where you make a difference. /li liCareer development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila. /li liContinuous training and coaching to develop the skills that matter to you. /li liCompensation package that includes Performance and Referral Bonuses. /li liFree Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania. /li /ul bAre you ready to Go Indie? /b /p #J-18808-Ljbffr