Born in ****, the roots of Mulberry are in Somerset, England.
For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in **** we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.
If these are values you share, we would love you to join our team.
At Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others.
We want you to strive to be an expert within your field and a key contributor at Mulberry.
What we need from you:
Team Development
You will partner with your Store Leader to develop the best team: you will support in creating a high-performing team where diversity is embraced and every person is valued and feels a sense of belonging.
You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
You will create a culture that embraces feedback; give praise, share successes, coach and challenge.
Customer Focus
You will nurture a welcoming and fun environment for your customers and team.
You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.
You will develop and maintain key customer relationships using instore CRM tools to support you and your team.
Commercial Collaboration
You will continually demonstrate a commitment to driving your business.
You will collaborate and build key relationships to accelerate store growth.
You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
Attributes
Inspiring
Engaging
Agile
Perceptive
Experience Leader (preferably within luxury fashion but not essential)
In love with fashion!
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent.
All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.
If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at.
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