Marine Galley Service Engineer Job Summary
We are seeking a skilled Marine Galley Service Engineer to join our client's service operations team. This position focuses on executing and overseeing service activities aboard vessels, specifically for professional-grade kitchen systems.
This role involves leveraging technical expertise and organizational skills while maintaining a strong commitment to customer satisfaction. Key duties include performing onboard inspections, collaborating with maintenance planners, and delivering training to onboard staff.
The successful candidate will have a diploma in electrical engineering or a comparable technical discipline, hands-on experience with professional kitchen equipment maintenance, and proficiency in spoken and written English.
Key Responsibilities:
* Perform onboard inspections to assess technical concerns and assist customers in articulating their requirements.
* Collaborate with maintenance planners to schedule and prepare for service tasks.
* Carry out maintenance and repair work on professional kitchen equipment.
* Deliver training to onboard staff to ensure the safe and effective operation of kitchen systems.
* Provide technical insights and collaborate with the Spare Parts and Product teams.
* Support the enhancement of service tools, such as maintenance databases, installation resources, digital guides, reports, and planning systems.
Requirements:
To be successful in this role, you will need:
* A diploma in Electrical Engineering or a comparable technical discipline (mandatory).
* Hands-on experience with professional kitchen equipment maintenance, particularly cooking systems such as ovens, dishwashers, tilting pans, kettles, and fryers.
* Familiarity with refrigeration systems is a notable advantage.
* Proficiency in spoken and written English.
* Strong interpersonal skills and a collaborative work ethic.
* A customer-focused mindset with the ability to troubleshoot and resolve issues.
* Knowledge of industry quality standards and maintenance protocols.
* Competence in using Microsoft Office tools, including Outlook, Excel, Word, and Project.
This role is perfect for a proactive individual with a passion for technical problem-solving and customer service excellence.