Assistant Operations Manager with Guest Relations Duties - Breezes Beach Club & Spa, Zanzibar
Are you a passionate hospitality professional with a flair for exceptional guest experiences and a talent for seamless operations? Breezes Beach Club & Spa, a renowned 5-star luxury resort in beautiful Zanzibar, is seeking an Assistant Operations Manager who will also double-up with Guest Relations duties, to join our dedicated team!
This is an incredible opportunity to live and work on a stunning island, contributing directly to the unforgettable holidays of our international guests. If you're a natural leader who thrives in a dynamic environment and genuinely loves connecting with people, we want to hear from you!
What You'll Do:
* Elevate Guest Satisfaction: Be the heart of our guest experience, actively engaging with guests, handling inquiries, resolving issues swiftly, and ensuring every stay is perfect.
* Operational Excellence: Support the General Manager in overseeing daily resort operations, ensuring all departments run smoothly and maintain our high standards of service.
* Team Leadership: Inspire and guide our diverse staff, fostering a positive work environment and ensuring consistent service delivery.
* Problem-Solving: Proactively identify and address potential operational challenges, always with a focus on efficiency and guest happiness.
* Quality Control: Champion quality standards across all touchpoints, from guest arrival to departure.
Who You Are:
* Fluent in English: Excellent verbal and written communication skills are essential.
* Multilingual: Ideally, you are fluent in at least one additional European language.
* People-Person: You possess a genuinely professional and positive attitude, with a natural love for interacting with people.
* Resilient: Able to work effectively and maintain composure under pressure.
* Adaptable: Possess strong flexibility and excellent communication skills.
* Experienced: Previous experience in a similar role within a luxury hotel or resort is a significant advantage.
What We Offer:
* A MINIMUM two-year contract in a stunning tropical destination.
* Work visa sponsorship.
* Competitive monthly salary.
* Comfortable accommodation and three meals daily.
* One month of paid holiday per year with flights.
* The chance to be part of a passionate and welcoming team at an acclaimed beach resort.
Interested? Here's How to Apply:
If you are a driven and guest-focused professional who meets our criteria, we invite you to apply!
* Please send your application to Evelyne at manager@zawadihotel.com. Kindly include:
* Your detailed CV & Cover Letter
To learn more about our beautiful hotel, please visit:
* Please note that we will only contact short-listed candidates for further interviews.
Breezes Beach Club & Spa, Zanzibar, is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, or disability status.