Ph3Description /h3 pAre you our next IT Helpdesk Administrator? Do you want to take your first step into an IT career with plenty of opportunities to learn and grow? If you’re tech‑savvy, solution‑driven, and eager to build your skills in a dynamic environment, this could be the role for you! /p h3Required Language /h3 pRomanian, German, English /p h3Employment Type /h3 pFull time /p h3Contract Type /h3 pPermanent /p h3Your Profile /h3 ul liEnglish level min B2, German level C1 /li liPrevious experience (6 months or more) in desktop administration, IT support, or a comparable role is an advantage /li liAbility to manage multiple tasks simultaneously and deliver under short deadlines /li liAbility to work with minimal supervision, make independent decisions and solve complex problems /li liGood understanding of IT support processes, desktop systems, and workplace technology operations /li liAbility to work in a dynamic, fast‑paced environment /li liDemonstrated ability to develop professional relationships and interact with colleagues of all levels /li liSolution driven mindset /li /ul h3Conditions For Internal Candidates /h3 ul liTenure of at least 6 months in the current role within the company /li liNo written warnings in the past 6 months or ongoing disciplinary process /li /ul h3Your Future Role /h3 ul liSupports hardware and software platforms /li liProvides user management support /li liAnalyses and resolves hardware and software related problems /li liMaintains workstation patching and ensures the required patching level /li liKeeps close contact with Service Desk Center /li liManages the desk, sets up and patches PCs and phones /li liProvides people with PCs set up according to company requirements and in the most efficient way /li liFollows standards and procedures regarding use and maintenance of PCs including software and peripheral equipment /li liCreates standard installations for specific groups of users according to agreements between IT and Operations /li liParticipates in the implementation of new (standard or developed) software, ensuring no conflicts with other installed software and adjusting master installations /li liTracks all software licenses used in the call center and ensures all computers use legal copies of software /li liVerifies that no software is installed without proper licenses on PCs /li liIdentifies and tags all IT related assets and keeps accurate records of existing assets at the call center /li liAdministers software licenses in use and keeps accurate records /li /ul h3Discover What Awaits You /h3 ul liDaily meal tickets worth 30 RON to keep you fueled /li liComprehensive private medical insurance to take care of you (can be also extended to your family) /li liEmployee Assistance Program Subscription with EAP Romania, providing support for your well-being and personal development /li liGreat discounts at partner shops, including electronics, telecommunications subscriptions, dentist partner clinics and optical clinics /li liAccess to the 7card by Gympass for your fitness and well-being /li liSpecial banking offers to support your finances /li liReferral bonus, depending on the campaign of the job opening /li liA well‑defined career path with many opportunities to grow and explore /li liA warm, multicultural environment where your unique voice is valued and celebrated /li liAccess to a wide range of training and development opportunities /li liDiscover our vibrant communities of interest, including sports, volunteering, mental health allies, parenting and many others /li /ul /p #J-18808-Ljbffr