Job Description
Are you ready to become our IT Project Manager - Reservation Systems?
In Costa, the IT professional family is constantly engaged in complex projects and challenges, including B2C & B2B sales platform design & enhancement, onboard and onshore systems and infrastructure management, application and solution deployment, and digital customer experience touchpoints.
Embark on an exciting career at Costa Crociere and help shape the future of technology as we navigate the dynamic seas of the cruise world from our shore offices.
Who we are:
Welcome to our global community! We pride ourselves on our diverse team of over 20,000 professionals from 70 countries. At Costa, we believe in open communication, positivity, and support, fostering an environment built on trust and transparency where everyone's voice is heard.
How you’ll live your ambition:
We’re seeking a talented IT Project Manager for Reservation Systems at our headquarters in Genoa, Italy. Your role will be crucial in managing application portfolios and the evolution roadmap, partnering with business lines, and coordinating IT delivery teams to identify, design, and implement optimal IT solutions to enhance customer experience and process efficiency.
Key responsibilities include:
* Optimizing business value delivered by projects and solutions, promoting synergies between IT strategy and business needs.
* Defining application portfolio strategy and evolution roadmap.
* Designing software solutions using current technology paradigms.
* Coordinating application delivery teams and managing vendor relationships.
* Facilitating team collaboration.
Additional duties:
* Prioritizing projects through effective planning and resource scheduling.
* Maintaining strong stakeholder relationships and facilitating communication between business and technical teams.
Safety First: Your innovative thinking and passion for IT will help promote our corporate culture and values, fostering positive relationships with leadership to achieve optimal results.
What makes you unique:
* At least 5 years of experience in global technology program implementation.
* Bachelor's Degree in STEM or IT; Master’s preferred.
* Proven track record as Applications Delivery Manager with knowledge of various methodologies.
* Business analysis and data management skills.
* Strong knowledge of cloud application delivery.
* Ability to engage resources internally and externally.
* Excellent proficiency in Office 365 and collaboration tools.
* Fluent English (B2 level); additional languages are a plus.
* Openness, transparency, and receptiveness to feedback.
* Ability to work effectively in a fast-paced environment managing multiple priorities.
* Natural teamwork skills and inspiring leadership qualities.
* Openness to diversity and cultural differences.
* Strong commitment to sustainability.
Why Costa:
* We seek individuals embodying innovation and exploration, capable of working with diverse stakeholders and focusing on customer experience.
* Located in Genoa with flexible remote work options.
Diversity, Equity & Inclusion:
Costa values a diverse environment where all backgrounds and perspectives are respected. We are committed to creating a community where everyone belongs.
Join us and set sail on an unforgettable journey. Apply today to drive success and live your ambition!
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