Position available in Luxembourg, Munich, or Milan.
Are you passionate about building customer trust and protecting online shoppers? Join our team as a Senior Risk Manager for a key customer trust feature in Amazon stores worldwide. You'll play a crucial role in safeguarding our product pages and enhancing the shopping experience.
In this position, you'll collaborate with multiple teams to lead compliance related positive changes in our product. You will drive the implementation of compliance initiatives to ensure adherence to regulatory requirements and industry best practices. You will lead the identification, assessment, and monitoring of key risk indicators, areas of improvements, recommend and implement appropriate action. Your work will directly impact millions of customers, ensuring they have a safe and trustworthy shopping experience on Amazon.
Key job responsibilities
* Develop and implement strategies for multiple projects, monitoring progress against key milestones
* Work closely with stakeholders across Compliance, Legal, Product, Policy Partners and Business teams, to implement compliance requirements
* Identify industry best practices and implement product features
* Act as a subject matter expert and key point of contact to support the team in operating within product safety compliance
* Support external audits, reporting, and data requests
This position involves travel (up to 20% of the time), primarily within Europe with occasional trips to international locations.
A day in the life
* Plan and prioritize tasks to advance ongoing projects
* Collaborate with compliance and legal teams to frame regulatory requirements and translate them into business requirements
* Work closely with Global policy, product, and tech teams to implement necessary changes.
* Contribute to a positive team atmosphere through open communication and support
About the team
At Amazon, we believe customer trust is paramount. The EU Trustworthy Shopping Experience team works with authorities, merchants, brands, vendors, and customers to identify and prevent Selling Partner risk. We also address infringements of intellectual property (e.g., counterfeit, trademark, copyright) and other abuses in our product catalog.
BASIC QUALIFICATIONS
* Bachelor's degree or equivalent
* Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
* 5+ years of compliance, auditing, risk management, product or program management, or business management with negotiations and delivering results experience.
PREFERRED QUALIFICATIONS
* Master's degree or equivalent
* Experience engaging with regulatory agencies in permit applications or equivalent
* Experience developing and implementing of standards, policies and programs or equivalent
* Experience working with Product Safety and / or Testing Laboratories in EU / UK.
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