Ph3Operations Manager - Permanent contract /h3 pFlibco.com is a digital company focused on providing a state‑of‑the‑art mobility service in airport transportation. We leverage business intelligence methodologies to continuously improve customer satisfaction by enhancing our processes and identifying new opportunities and service areas. /p h3Work Environment Benefits /h3 ul liModern working environment with flexible hours and home‑office options. /li li100 % support of your initiative and enthusiasm. /li liTeam of like‑minded people passionate about what they do and creating opportunities to make a difference. /li liPlenty of challenges to solve and to demonstrate your expertise. /li liOpportunity to take over a high‑level area of responsibility and help build up processes, structures and procedures from the beginning. /li liCareer ladder guaranteed – today's employees are tomorrow's managers. /li liDynamic company with short decision‑making paths. /li liCorporate outings and team‑building activities. /li liCompetitive salary (€40 000–€60 000, depending on experience). /li /ul h3Responsibilities /h3 ul liDaily operations management: ensure that daily departures align with network planning definitions and promptly address any discrepancies. /li liAuthorization management: manage authorization processes and maintain follow‑up procedures to ensure smooth operations. /li liStakeholder relationships: establish and maintain effective relationships with authorities, operational partners, and suppliers to foster collaboration and resolve issues. /li liPartner support: act as the main point of contact for bus and door‑to‑gate partners. /li liQuality control: work closely with Customer Service to monitor the quality of service provided by partners and identify areas for improvement. /li liPerformance analysis: analyze on‑time performance and partner efficiency, proposing action plans and defining KPIs to drive continuous improvement. /li liService continuity: implement measures to prevent service disruptions, ensuring smooth and reliable operations. /li liOnboarding coordination: organise and lead the onboarding process for new operational partners, ensuring seamless integration into the network. /li /ul h3Qualifications /h3 ul liProven experience in operations management, preferably in the transportation sector. /li liStrong analytical skills and the ability to develop and implement action plans. /li liExcellent communication and relationship‑building skills. /li liProficiency in using technologies and software relevant to operations management. /li liAbility to work in a fast‑paced environment and effectively manage multiple tasks. /li /ul h3Required Languages /h3 ul libItalian /b: Read C2, Write C2, Speak C2. /li libEnglish /b: Read C1, Write C1, Speak C1. /li /ul pFlibco.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. /p /p #J-18808-Ljbffr