WHAT WE OFFER
* Competitive compensation & rewards (bonuses, referral program, etc.).
* Free uniform sets twice a year.
* Discount on adidas products online and in all own stores.
* Competitive ticket restaurants.
* Insurance policies for injuries.
* Learning portal (i.e. EF - English).
* Employees Assistance Program (services for supporting work‑life balance, mental health, coaching...).
EMPLOYEES APPRECIATE IN US
* Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
* Career without borders: the opportunity to grow in retail, office, and distribution center.
* Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs.
* Modern environment with the highest retail standards and best technologies.
* Embracing culture of diversity, equity, and inclusion. Innovations to establish a new era of sport in balance with nature.
* Purpose & overall relevance for the organization: to drive consistency in the delivery and implementation of retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives.
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION
To drive consistency in the delivery and implementation of retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives.
KEY RESPONSIBILITIES
Service Culture
* Role‑model service standards and sales‑floor leadership skills.
* Provide feedback on observed service behaviors of all team members.
* Drive daily Team Huddles and Team Captain role on the sales‑floor.
* Champion consumer NPS and membership initiatives.
* Conduct consumer NPS call‑backs.
* Drive product knowledge transfer to selling behaviors.
* Support adoption of consumer‑facing tools.
Learning Operations
* Create monthly training calendar with store leadership and local training team.
* Plan and coordinate all learning activities for new and existing team members.
* Go‑to person in store for adidas retail digital learning platforms.
* Guide and support store leadership team on creating and completing learning plans.
* Organize and ensure availability of relevant training materials.
* Support participant journey in expert and specialist certification programs.
* Support learning needs related to campaign launches and events.
Learning Delivery
* Facilitate in‑person and virtual training sessions.
* Co‑lead implementation of adidas consumer Service Model (CEI) with store leadership.
* Deliver service and selling skills training.
* Deliver evergreen and seasonal product learning in relevant categories.
* Deliver new employee onboarding program.
* Engage with the learners throughout their digital learning journey.
WHAT WE APPRECIATE IN OUR EMPLOYEES
* At least 2 years of experience in the retail industry, ideally in sports/fashion/footwear, with a demonstrated training background and exposure to building and developing sales teams.
* Experience as a sales coach, a training specialist, or a similar position in the retail industry.
* Result orientation and excellent knowledge of retail KPI analysis.
* Remarkable coaching skills.
* Excellent oral and written communication skills.
* Ability to effectively deploy training programs to small groups or to a large audience during training workshops.
* Strong organizational and time management skills.
* Vous parlez Français couramment (C1 level or above in French).
* English (B2 level or above).
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