Experteer OverviewIn this role you enable reliable, compliant operation of critical laboratory and enterprise applications in GxP environments. You work with QA, CSV, and infrastructure teams to maintain validated systems, support audits, and implement controlled changes. You'll monitor, patch, and optimize applications to minimize disruption and ensure data integrity. This position offers exposure to regulated IT operations across multiple sites, contributing to safe, high-quality analytical testing.Retribuzione / BenefitsProvide Level 2/Level 3 operational support for centrally managed laboratory and enterprise applications, handling incidents from P1 to P4 following ITIL practicesPerform regular maintenance, upgrades, patching, preventive maintenance, and system health checksProactively monitor applications, databases, and virtualized environments to prevent service disruptionsEnsure systems comply with GxP, data integrity, and internal quality requirementsContribute to Computer System Validation (CSV) activitiesManage and coordinate incident, change, problem, and exception managementSupport root cause analysis and contribute to CAPA definition and follow-upCollaborate with Infrastructure, QA, CSV teams, and vendors to resolve issues efficientlyResponsabilitàStrong experience in IT operations within regulated (GxP) environmentsSolid understanding of CSV, data integrity, and validation lifecycleHands‐on experience with laboratory applications (Empower, NuGenesis, LabSolutions or similar)Proficiency in PowerShell / scriptingGood knowledge of Oracle and SQL databasesExperience with virtualized environments
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