AWS Infrastructure Services team owns the design, planning, delivery, and operation of all AWS infrastructure. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world.
The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones, inter-connected with low latency, high throughput, and highly redundant networking. These Availability Zones offer AWS customers an easier and more effective way to design and operate AI applications and Machine Learning databases, making them more highly available, fault tolerant, and scalable than traditional single data center infrastructures or multi-data center infrastructures. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network?
We at Amazon Data Services India Private Limited (ADSIPL), are looking to hire a highly motivated, best-in‑class Network Operations Support in India to join our growing team within its infrastructure operations/Project Management space. The candidate will work with minimum supervision in a dynamic environment to drive our Network growth and to develop innovative ways to automate and scale operations and project management processes as we expand.
The position responsibilities will include scaling support of data center locations of AWS across region (India, APAC, EMER’s and AMER’s) and be responsible for day‑to‑day assistance with capacity build and management. Network Operations Support member will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Infrastructure Program Managers.
Knowledge of Telecom, Data center and Fiber Optics build/implementation process skills combined with a proven documentation methodology is also required. In addition to providing top‑tier management and support of Amazons vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively.
Key Job Responsibilities
* Monitoring the queue for new requests, changes or projects tasks.
* Plan and implement assigned project tasks as per defined processes and standards
* Follow change management guidelines during the execution of projects
* Work with vendors as needed for the projects and monitor their work
* Collaborate with cross functional teams including network TPM, Engineers, Facility and security teams.
* Remain updated about the new technologies, processes and designs
* Follow safety and security standards
* Communicate with stakeholders and share regular updates
* Preparation of weekly and monthly reports.
Basic Qualifications
* 2+ years of computer hardware troubleshooting and repair experience
* 2+ years of telecommunication technology experience
* 1+ years of enterprise telecom experience
Preferred Qualifications
* Knowledge of network hardware and packet forwarding architectures
* Experience with cabling infrastructure best practices and methodologies
* Are enrolled in or have completed a Bachelor's degree or above in engineering or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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