IT Infor M3 Application Specialist
Company: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in Italy, IRCA Group boasts a strong track record of growth over the past decade, with 22 manufacturing facilities all over the world, 2000+ employee and 1 billion of revenues.
What we offer: IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally. With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference. If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place.
Purpose of Position: The successful candidate will be responsible and focused on supporting Finance within IFS ensuring compliance and alignment with regional localization requirements, maintenance, and continuous improvement of enterprise applications, ensuring optimal performance and alignment with business needs.
Description of Main Activities
* Provide L1, L2, and/or L3 support for ERP application
* Configuration and optimization of financial modules and rules
Ensured accuracy and compliance of accounting and reporting processes with regulations.
* Perform root cause analysis and resolve incidents within defined SLAs.
* Coordinate with development teams and System Integrators for issue resolution and enhancements.
* Maintain technical documentation, knowledge bases, and runbooks.
* Participate in change management and release planning processes.
* Support business users with issue resolution and application training as needed
Requirements
* Education
* Bachelors degree in computer science, Information Technology, or Economics and Business Administration
* Professional Skills
* Proven experience in Infor M3 Finance Modules (AP, AR, GL, Product Costing) and configuration is a must
* Proven experience in application support or a similar role.
* Familiarity with ITSM tools (e.g., Service Desk).
* Experience supporting ERP (SAP, Oracle, Dynamics NAV etc.)
* Experience with databases (SQL), basic scripting.
We welcome applications from candidates of all genders, backgrounds, identities, nationality, ethnic origin, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. We believe in equal opportunities for all and ensure that our hiring process complies with the highest standards of non-discrimination and inclusivity. IRCA Group is dedicated to fostering a diverse and inclusive work environment where everyone can be their authentic selves, reach their full potential, and feel a true sense of belonging. Join us in creating a workplace where diversity is valued, and everyone can thrive.
Il presente annuncio rivolto ai candidati delluno e dellaltro sesso ai sensi del D.lgs. 198/2006 e ai candidati appartenenti a qualsiasi genere, nel rispetto dei principi di diversit e inclusione e di non discriminazione.
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