Ph3Team Leadership Coordination /h3 ul liLead, organize, and develop a team of 3–5 field service technicians /li liPlan and coordinate field assignments, considering resource availability and priorities /li liProvide technical and administrative guidance, training, and continuous support /li liDrive ongoing improvement of service processes and team performance /li /ul h3Field Service Operations /h3 ul liPerform maintenance, repair, and installation work on mechanical and electrical components of biogas plants /li liDiagnose and resolve technical faults and ensure timely issue resolution /li liHandle customer complaints and warranty cases professionally and efficiently /li liPlan and coordinate your own travel and service assignments /li /ul h3Customer Support Communication /h3 ul liAct as a key contact for customers, providing technical advice and operational guidance /li liDeliver on-site and remote support to ensure smooth plant operation /li liIncrease customer satisfaction through reliable, high-quality, and timely service delivery /li liConduct training sessions when required /li /ul h3Process Improvement Reporting /h3 ul liMonitor and optimize service and maintenance processes to improve efficiency and productivity /li liCoordinate service activities closely with internal departments (e.g., service office) /li liPrepare service reports, documentation, and performance analyses /li liContribute to continuous improvement initiatives within the service organization /li /ul h3Qualifications Experience: /h3 ul liTechnical background in mechanical, electrical, or industrial engineering /li liProven experience in field service, ideally in the biogas or renewable energy sector /li liInitial leadership experience or strong potential to lead a team /li liExcellent troubleshooting and problem-solving skills /li liHands‑on, structured, and solution‑oriented working style /li liStrong communication and customer relationship skills /li /ul h3Languages /h3 ul liItalian and English (good working proficiency) /li liGerman is a plus /li /ul h3Location Travel /h3 ul liBase: Rovereto, Italy /li liTravel requirement: approx. 50% on‑site at biogas plants across Italy /li /ul ul liA responsible leadership role in a growing renewable energy sector /li liA combination of technical work and team management /li liOpportunities to shape and improve service processes /li liA collaborative and service‑oriented working environment /li /ul /p #J-18808-Ljbffr