Social network you want to login / join with : ST Process Expert, ACES Operational Excellence EU, Milan Client : AWS EMEA SARL (Italy Branch) - G99 Location : Milan, Italy Job Category : Other EU work permit required : Job Reference : 1760bb96b0ab Job Views : [View count not provided] Posted : 18.06.2025 Expiry Date : 02.08.2025 Job Description : Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to work in a large-scale organization with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a passion for continuous improvement and methodologies such as Six Sigma and Lean? EU Amazon Transportation Services’ ACES (Amazon Customer Excellence System) team seeks a Process Expert to develop world-class middle mile processes that deliver goods on time at optimal cost. This role supports Amazon Transportation Services, driving operational excellence and project management across the EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. The ideal candidate will have experience managing large, complex projects with a bias for action in a startup environment. Key qualities of a successful candidate : Passion for continuous improvement and defect reduction mechanisms Strong change management and stakeholder engagement skills Strategic thinking with methodical execution Ability to lead projects from ambiguity Analytical and quantitative skills with data-driven decision making Experience in writing detailed project and business plans High attention to detail and multitasking abilities Key responsibilities : Design and implement systems, metrics, and programs to enhance compliance, productivity, and continuous improvement Partner with operations leaders to implement new initiatives onsite Collaborate with global Amazon units to share best practices Work with tech teams to develop support tools and systems Enhance standard work and training programs Develop benchmarks and audit processes Analyze operational barriers and identify root causes About the team : The Amazon Transportation Service (ATS) team is vital for Amazon’s delivery speed. The team manages air, sea, road transport, and sortation centers, leveraging data for decision-making, safety, and efficiency. Basic qualifications : Degree in business, supply chain, transportation, economics, or a technical field Experience in supply chain, transportation, project management, or consulting Proficiency in project handling and stakeholder communication Microsoft Excel data analysis skills Willingness to travel 30-40% Preferred qualifications : Experience in process improvement and analytics tools Knowledge of SQL and data visualization tools like Tableau, Power BI, or QuickSight J-18808-Ljbffr Expert St Excellence • Lombardia, Milano, Italia J-18808-Ljbffr