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Customer success manager ( market research) -sports (bardi)

Bardi
Nielsen
Pubblicato il 1 maggio
Descrizione

Ph3Company Overview /h3pAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results.
Our talented, global workforce is dedicated to capturing audience engagement with content wherever and whenever it's consumed.
We are rooted in our deep legacy as we stand at the forefront of the media revolution.
We enable your best to power our future.
/ph3Job Description /h3pNielsen Sports is seeking a talented Research Manager from a market research background to support our sports division based in our Milano office.
The role will involve the set-up, coordination and delivery of market research services to clients across renowned sports rights holders and brands involved in sports sponsorship.
The successful applicant will have the opportunity to work with some of the most prestigious sports businesses in the world.
Research programs include sponsorship impact assessment, fan understanding and profiling, brand tracking, event research and commercial support.
The role involves working with third party agencies, multiple clients and internal stakeholders.
/ph3Key Responsibilities /h3ulliWorking effectively with multiple third-party agencies, clients and internal stakeholders /liliParticipate in the design, coordination and delivery of quantitative research programmes to sports rights holders and sponsors /liliLead project management on multiple projects with the support of senior team members /liliWrite and design questionnaires /liliAccountable for final quality of inputs (e.g. tables, charts), designing relevant quality checks /liliManage day-to-day client contact and requests (with senior support as required) /liliProvide support to the senior team on non-project specific tasks (e.g. proposals, internal requests) /liliProject management responsibilities on multiple projects with the support of senior team members /liliLiaise with and manage third parties to deliver to brief /liliQuality assurance / checking of surveys /liliFieldwork management /liliProject delivery responsibilities on multiple projects with the support of senior team members /liliData analysis / creation of data tables in our analysis software /liliCreation of reports in PowerPoint / data visualization tools /liliWhen appropriate manage day-to-day client contact and requests (with senior support as required) /li /ulh3Qualifications /h3pstrongKey Requirements: /strong /pulliMarket research experience is essential /liliFluency in Italian English language /liliExperience of using research analytics tools e.g. SPSS / Q and spreadsheeting/charting tools /liliRelevant experience in designing and delivering quantitative research projects /liliProactively develops own skill set and knowledge /liliStrong grounding in custom research principles, methodologies, statistical techniques /liliQuestionnaire design experience / skills /liliExperience of data visualization, and ability to explain complex things in a simple, accessible way /liliExcellent verbal and written communication skills, including presentation skills /liliKnowledge and interest of the sports industry an advantage /li /ulh3Additional Information /h3pNielsen strives for an open, inclusive and tolerant working environment, where all employees are encouraged to grow and be themselves.
At Nielsen, we focus on systematically integrating inclusion and accountability into the full employee experience through three focus areas: Talent, Culture and Accountability.
We have 9 affinity-base communities (Business Resources Groups - BRG's) that grow an inclusive culture and drive business growth and innovation through diversity and inclusion.
/p /p #J-*****-Ljbffr

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