As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Key Responsibilities
* Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
* Negotiate customer and/or client approval of project scope and estimate
* Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
* Review job site documentation to support the services provided and ensure proper client requirements and billing process
* Maintain written communication with customers, teammates, vendors, and insurance representatives
* Manage production expenses including equipment, vehicles, and other material assets
Additional Responsibilities:
* Manage the customer and client experience and overall customer satisfaction tracked with online reviews
* Provide priority response to potential customers
* Participate in recruiting, hiring, and training restoration teammates
Position Requirements
* Valid driver’s license
* At least 1 year of management and/or supervisory experience
* At least 3 years of industry experience
* IICRC certification a preferred
* Xactimate experience 1 year
* Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
* Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
* Ability to repetitively push/pull/lift/carry objects
* Ability to work with/around cleaning agents
* Ability to successfully complete a background check subject to applicable law
Each SERVPRO Franchise is Independently Owned and Operated.
Picture yourself here fulfilling your potential.
At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
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WHY CONSIDER A CAREER WITH SERVPRO?
Service to the Community
Being Part of a Team
Stability & Growth
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