PWe are looking for an enthusiastic and experienced strongOperations Manager /strong to join a boutique lifestyle hotel in the heart of Rome. This is a hands-on leadership role combining daily operations, people management, and strategic thinking — perfect for someone who thrives in dynamic, design-led hospitality environments. /ppstrongWhat you'll be doing: /strong /pullipLead your team with a people-first approach, fostering development through coaching, feedback, and by setting a strong example. /p /lilipEnsure smooth day-to-day operations, creating efficient shift plans and workflows while always seeking opportunities to optimize. /p /lilipBe present on the floor — run briefings, oversee service, and take part in key operational moments to guarantee an exceptional guest experience. /p /lilipUphold brand and quality standards across all touchpoints, contributing to a consistent and elevated atmosphere throughout the property. /p /lilipSupport recruitment and training of team members, helping build a high-performing and motivated hospitality team. /p /lilipOversee administrative processes including monthly reporting, invoicing, payroll prep, and inventory/order management. /p /lilipMonitor compliance with health safety regulations, including HACCP, fire safety, and general operational policies. /p /lilipTake ownership of guest feedback and experience, handling any issues with care and delivering creative, solution-oriented responses. /p /li /ulpstrongWho you are: /strong /pullipYou have a background in hospitality or business management, paired with solid experience in operational leadership roles. /p /lilipYou've worked in boutique hotels, lifestyle concepts, or upscale restaurants, and understand the rhythm and expectations of the segment. /p /lilipYou’re confident with POS/PMS systems and basic business metrics. /p /lilipYou lead by example, balancing structure and empathy, and know how to get the best from your team. /p /lilipYou’re fluent in both Italian and English, and have excellent communication skills that allow you to engage with both guests and staff. /p /lilipYou're a hands-on problem solver with a guest-focused mindset and an eye for operational detail. /p /li /ulpstrongWhat’s on offer: /strong /ppA creative, fast-paced, and forward-thinking hospitality environment. You'll have room to grow, shape your role, and truly make an impact — both on the guest experience and on the evolution of the hotel itself. /p #J-18808-Ljbffr