A leading retailer is seeking an ITSM Lead with expertise in IT Event Management and Monitoring to enhance service reliability. Responsibilities include designing event management frameworks, collaborating with cross-functional teams, and developing service performance dashboards. Ideal candidates will have proven ITSM experience and knowledge of ITIL best practices. This role offers a competitive package including an annual premio scheme and extensive benefits focused on employee well-being.#J-18808-Ljbffr