Grand Circle Corporation is in business to change the lives of our travelers, employees, and communities in which we work and travel. We’re the largest U.S. direct marketer of international travel, adventure and discovery for North Americans aged 50-plus and have served 1 million travelers since 1958.
Grand Circle is currently seeking candidates for the following position:
2 OPERATION COORDINATORS for Italy: Italian-English speaker
Rome Office
Contract CCNL 3rd Level – start 1 year if successful will turn permanent.
Preferable starting date: March 15, 2026
The successful candidate will be responsible for handling relations with suppliers, resolving quality issues, planning the activities for the tour groups in Sicily in pursuit of our company’s excellence goals.
Responsibilities:
* Book all services with local suppliers prior to start of the season (hotels, bus companies, restaurants, local guides, etc.) for all the groups.
* Contracting with small vendors
* Coordinating Deviations: cancel/rebook services when deviations occur.
* Handling administrative tasks such as: preparing all Groups documents, reviewing all Group and Guide travel expenses, collecting, and filing all end of trip documents
* Quality correspondence and inquiry response with Home Office in the USA
* Provide sales updates to suppliers on monthly/weekly basis
* Book and confirm all arrival and departure transfers (to/from airport)
* Cancellations of the services according to timelines
* Use of internal systems
Requirements:
* 2+ years’ experience in Travel & Tourism Business(Incoming Tour Operator Preferred)
* Fluent in Italian& English written and spoken (Company official language: English)
* Knowledge of French or German (written and spoken) is considered a plus
* Good Knowledge of Microsoft Office package (especially Excel)
* Experience in working with computer databases.
* Strong People Skills& Customer Care Oriented
* Self-starter who can respect deadlines and prioritize.
* Problem Solving & team work
* After hours and weekend support phone for emergencies if necessary
What we offer:
* Competitive salary package
* Vacation days per year + 3 personal days from the company
* Reimbursement of public transport with yearly max cap
* Incentive Bonus based on targeted results
* Merit increase based on performance
* Personal and Professional Growth Courses reimbursement – Available on request
* Milestone Bonus + Travel certificate for every next 5th anniversary of employment
* Associate Deals – discounted WORLDWIDE GC Tour packages available to associates
* Referral Bonus
* Friday homework
* Full training program onsite
* We value diversity and encourage employees to be themselves.
* Women oriented company
* Unique Corporate Culture (Team building, Community Work, Corporate Events)
* Working as part of an international team (exposure to colleagues in worldwide offices).
* Great opportunity to learn about all aspects of travel business and streamline your career
*All benefits are applicable at company discretion
Please forward your C.V. in English to: Ramona Simonelli (rsimonelli@oattravel.com)
* By applying to this ad, you would be automatically giving Grand Circle your consent for processing your data in recruitment process. The data collected in the process of recruitment are in accordance with Grand Circle Data Privacy Policy. Without your express consent, your data cannot and will not be used for any other purposes. If you have any queries or complaints, please contact us via e-mail address: gdprinfo@oattravel.com.