Overview
Are you passionate about fragrances, leadership, and luxury retail? Vranjes Firenze is a brand that celebrates Italian elegance and olfactory excellence. Founded in 1983, it emphasizes Florentine heritage and delivers multisensorial well‑being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau de Parfum. This role is for a Store Manager who will lead the client experience, team performance, and boutique excellence, inspiring the team, elevating customer service standards, and driving the boutique's commercial success in alignment with the brand's image and values.
Responsibilities
* Leadership & People Management: Support the integration of new team members, ensuring onboarding, foster a positive introduction to the company culture and operations.
* Act as a role model in communication, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one‑to‑one meetings to keep the team informed, engaged, and motivated.
* Engage and hire talent from the market through networking and scouting.
* Organize the team and shop floor coverage in an effective manner to meet the business needs.
* Client Experience & Sales: Act as a Brand Ambassador in the local market by identifying opportunities to attract new customers, increase footfall, and build strong client relationships.
* Ensure every client receives a unique, personalized luxury experience.
* Lead and motivate the sales team to achieve and exceed sales targets, driving performance excellence and contributing directly to the store's overall success.
* Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives.
* Implement commercial strategies in alignment with corporate goals.
* Collaborate with the Retail department to plan local events.
* Boutique Operations & Visual Merchandising: Guarantee compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office.
* Oversee inventory, shipments and daily reporting.
* Guarantee the highest level of visual merchandising and in-store presentation.
* Ensure that all store processes and procedures are harmonized to provide best in class client experience.
* Ensure that all Store Facilities are maintained.
* Oversee effective day to day business and operations processes.
Qualifications
* Minimum 3–5 years of experience in a Store Manager or Assistant Store Manager role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred).
* Strong and demonstrable commercial acumen.
* Fluent in Italian and English; additional languages are a plus.
* Proficient with digital tools, POS systems, and retail management software.
* Charismatic, inspiring, proactive and flexible.
* Flexibility to work varied shifts as required by the business, including weekends and public holidays.
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