Purpose of the Role
Coverage: 70% Emerging Markets (focus on Middle East), 30% Italy
The Field Trainer EMEAC is responsible for delivering technical support and training across the Emerging Markets region, with a focus on the Middle East. The role supports device implantation and follow-up for advanced therapies and contributes to internal training for Abbott and distributor teams.
Key Responsibilities
- Provide technical support during and after device implantation across the Middle East and other Emerging Markets, with secondary coverage in Italy.
- Collaborate with the EM Division Manager and sales teams to ensure efficient support for implants and follow-ups.
- Stay current with therapy developments and healthcare market dynamics in covered regions.
- Apply best practices throughout the implant process.
- Monitor competitive products and activities.
- Follow Abbott's complaint and field action procedures.
- Act as a "Train the Trainer" for the EM region.
- Serve as the first point of contact for technical inquiries from customers and internal teams.
- Support internal training events, courses, and seminars.
- Respond to training-related requests from internal and external stakeholders.
- Represent Abbott with professionalism and integrity.
Quality & Regulatory Responsibilities
- Adhere to all relevant Quality System Standard Operating Procedures (SOPs).
- Maintain knowledge of Field Safety Corrective Actions and related SOPs as part of the Field Action Team.
Qualifications & Competencies
Education:
- Degree in a medical or technical field.
Experience:
- 2–3 years of experience supporting procedures in the operating room.
- Preferred experience with implantable therapies.
Skills:
- Fluent in English and Italian; Arabic is a plus.
- Proficient in basic office software.
- Valid driver's license.
Personal Attributes:
- Comfortable working in multicultural environments.
- Willingness to travel extensively across Europe, Middle East, and Turkey.
- Strong communication skills.
- High stress tolerance, proactive mindset, and self-motivation.