About The JobAs a Senior Client Advisor, you will be an ambassador of the Brand. You will strive to discover your Clients and their every need, guiding them across the Brand and ensuring the best Client Experience for every Client's journey within the Brand. You will be a role model to the team supporting your Management Team in operational duties to strive for Operational Excellence within the Store.Job responsibilitiesBe an Exceptional Client Advisor, and a Clienteler Role Model for the TeamAchieve individual and team objectives, be accountable for sales results and support the team in their salesSupport and Elevate Client Experience and Clienteling opportunities in Store, establishing a Client Centric Mindset within the TeamDemonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationshipsProactively Support Team Managers in Driving the BusinessAssist Management in daily operations to reach operational excellence within the Store: floor management, stock operations, and opening / closing dutiesSupport Managers in developing their teams through training, mentoring, shadowing and tutoring activitiesDemonstrate a thorough understanding of the company's policies and provide support to Client Advisors when neededPerform as a team-player, participate in all activities contributing to the overall objectives of the storeProfileStrong and effective communication and listening skillsHigh level of clientelingExcellent client experience deliveryUnderstand the business priority and store dynamicsStrong organizational skills and agilityFluent Italian and EnglishReference LVM31717#J-18808-Ljbffr