People & Culture Associate, GS-6, FT, #, Rome Common Services Center (CSC), Rome, Italy - Roma | JobLeadsPeople & Culture Associate, GS-6, FT, #, Rome Common Services Center (CSC), Rome, ItalyUNICEF Roma EUR 35.000 - 55.000 Descrizione del lavoroPosition: People & Culture Associate – Rome Common Services Center (CSC)Under the direct supervision of the People and Culture Officer, the People & Culture Associate supports individual consultancy contracts, low‐value transactions and HR administrative services. The role provides operational support to all UNICEF Divisions based in Rome and coordinates closely with WFP.Key Responsibilities
HR operational support.Provide timely guidance in accordance with staff rules and regulations regarding travel benefits and entitlements.Support the review of non‐compliant cases and guide clients accordingly.Monitor HR service requests through relevant systems and ensure timely response per SLA and internal SOPs.Provide technical support for entitlement and vantaggi requests submitted via Service Gateway, and act on behalf of staff lacking access.Contribute to continuous simplification of CSC HR services and maintain client satisfaction.Onboarding, maintenance, and off‐boarding support for staff at Rome duty station, including space and equipment allocation, issuance of credentials and logins, and induction briefings.Coordinate with foreground/HRBP of divisions to ensure equipment and building badges are returned before final off‐boarding.Maintain a monitoring tool to record onboarding/off‐boarding cases.Manage protocol, diplomatic privileges, visas, and travel documentation in coordination with WFP protocol team.Liaise with divisions for low‐value individual consultant contracting, developing specifications, logistics arrangements, and timelines.Conduct quality assurance on low‐value contract submissions, including review of completeness and compliance with UNICEF rules.Monitor the dashboard of service requests to ensure timely action in support of client divisions.Review documents received for contract amendment and prepare submissions to the Contract Review Committee.Process amendments and closure of consultancy contracts, including change of funding source transactions and relevant approvals.Support service continuity during absences of colleagues and the small CSC team.Provide input and facilitate training of newcomers, establishing processes and manuals to support effective workflows.
Education
Completion of secondary education, preferably supplemented by technical or university courses related to HR, business administration, contract/procurement, or another relevant technical field.
Experience
A minimum of 6 years of relevant administrative experience in consultancy contracting management and HR management in onboarding, off‐boarding, travel, protocol arrangements for staff.Demonstrated experience and knowledge of a range of HR‐specialised topics and relevant policies.Demonstrated experience and understanding of individual consultancy contracting processes, consistently applying relevant policies and procedures.Demonstrated experience coordinating with multiple stakeholders.Experience using ERP systems (e.g., SAP/VISION, Service Gateway) for HR transactions is an asset.Experience maintaining tracking tools and monitoring service requests is an asset.Good judgement to handle complex cases with exception considerations is an asset.Work experience with a development organisation is an asset.Knowledge of UN/UNICEF's rules, regulations, and procedures is an asset.
Competencies
Nurtures, Leads and Manages PeopleDemonstrates Self‐Awareness and Ethical AwarenessWorks Collaboratively with othersBuilds and Maintains PartnershipsInnovates and Embraces ChangeThinks and Acts StrategicallyDrives to achieve impactful resultsManages ambiguity and complexity
Core Values and Diversity CommitmentUNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do. The UNICEF Family is committed to inclusivity and diversity, welcoming people from all backgrounds, including pregnant or breastfeeding parents and those with disabilities. We offer paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities.Equal Opportunity StatementUNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic background, sexual orientation, disability, or other status. UNICEF does not hire candidates who are married to children under 18 and has a zero‐tolerance policy on conduct incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will undergo rigorous reference and background checks and are expected to adhere to these standards and principles.Additional RequirementsAppointments are subject to medical clearance and, for IP positions, issuance of a host‐country visa as required. Vaccination requirements, including SARS‐CoV‐2, may apply. Government employees must resign from their roles before commencing an appointment with UNICEF.Recruitment InformationUNICEF does not charge any processing fee and will not ask for bank account information. All shortlisted candidates will be notified and may advance to the next stage of the selection process. Internal and external candidates, including those from the relevant Talent Group, may be considered without assessment of other candidates.Application DisclaimerGeneral Service Staff are recruited locally. Only suitable and eligible candidates with a valid work permit, EU nationals, or citizens of the country where the position is advertised should apply.#J-18808-Ljbffr