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(Senior) Customer Success Manager Italy, Bolzano
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Job Category: Other
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EU work permit required: Yes
Job Reference:
3147576622643675136337120
Job Views:
2
Posted:
26.05.2025
Expiry Date:
10.07.2025
Job Description:
Your mission
* You are responsible for our Italian customers and handle all communication .
* You introduce innovative payment processes for car dealer groups and other industries.
* You are responsible for training operational managers (remotely/on-site) on our product usage .
* You identify potential obstacles in the onboarding process and work with customers and colleagues to resolve them.
* You oversee upgrades of our solutions for existing clients.
* You help to improve our product and processes through close customer contact.
Your profile
* You have at least 5 years of experience in digital (multi) project management, with proven successful projects.
* You have a structured, organized approach, even under stress, managing multiple tasks effectively.
* You communicate clearly and confidently at C-level, even in tense situations.
* You are willing to travel to customer sites.
* You are native or bilingual in Italian, proficient in business English, and eager to work in a fast-paced environment.
* Experience in automotive or software sectors is a plus but not mandatory.
Why us?
* Be part of an exciting FinTech scale-up in Europe.
* Benefit from extensive training and development opportunities.
* Enjoy an open, transparent corporate culture where your ideas are valued.
* Possibility of remote work.
* Participate in monthly team events focused on team spirit and fun.
About Us
We, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, the first all-in-one digital payment platform for automotive trade, optimizing payment processes and enabling fully digital, multi-method payments for car dealerships.
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