TBO.COM, an international award-winning travel tech organization, is seeking a top talent Operation FIT Specialist to join our Italian team. Job Requirements: Fluent in English and Italian, with experience in the Travel Industry. Service-oriented with high communication skills. Independent, self-motivated, patient, and goal-oriented. Ability to handle multiple tasks and coordinate with multiple stakeholders. Experience working B2B with travel agents or professionals in the industry. Proficient in English and French; additional languages are a plus. Willingness to work night shifts, evenings, and weekends. Ability to work as a VAT Consultant is a plus. Job Responsibilities: Operational handling of online reservations for Hotels, Flights, Car rentals, Transfers, etc. Coordinate offline requests with internal departments. Handle bookings and resolve last-minute and on-spot challenges. Assist travel agents via incoming calls, managing reservations with special requests. Negotiate with suppliers and clients to find optimal solutions. Operate multiple online systems simultaneously to provide excellent service. Manage operational and administrative cases from start to finish. Location: Customer Service, Venice, Veneto, Italy J-18808-Ljbffr