Restaurant Supervisor
Come and write a page in the history of JO&JOE by being part of the opening team! The Restaurant Supervisor will manage the restaurant areas while overseeing the restaurant team alongside the F&B&E Manager.
Why you
Recipe 1 / Operations & Service
Supervise all restaurant and bar activities during the different service formats (à la carte buffet brunch events).
Ensure informal but professional customer service typical of an international boutique hostel.
Actively support the team during peak hours/periods.
Welcome guests and manage any requests, feedback or complaints.
Recipe 2 / Team Management
Coordinate and motivate the floor and bar staff during shifts.
Assign tasks and ensure that operational standards are met.
Provide ongoing training on service menus, sales techniques and cocktail lists.
Recipe 3 / Standards & Quality
Ensure the correct mise en place for the tapas bar, buffet and brunch.
Guarantee compliance with HACCP procedures and hygiene‐sanitation standards.
Constantly check dish presentation and service quality.
Recipe 4 / Bar & Menu Management
Support the bar in the preparation and quality control of cocktails.
Have in-depth knowledge of the tapas menu, drink list and products offered.
Promote upselling techniques and drink pairing.
Recipe 5 / Resource Management & Operations
Support inventory management for the bar and floor including food supplies and materials.
Collaborate on operational cost control and waste reduction.
Manage reservations, guest flow and table organization.
Recipe 6 / Events & Special Activities
Collaborate in the execution of themed events, cocktail nights, tastings, music events etc.
Coordinate the staff dedicated to events and ensure impeccable execution.
Qualifications :
Exceptional attention to detail in leadership.
A perfectly balanced sense of customer service.
A generous approach when it comes to helping a customer.
A stimulating commercial mindset.
Strict adherence to hygiene, waste management and safety rules.
A desire to learn and grow.
YOUR LITTLE EXTRAS ARE:
Field of study: Restauration.
Professional experience: 1 to 2 years minimum.
Language required: English, Italian.
Remote Work
No
Employment Type
Full-time
Key Skills
English, Academics, Customer Service, IT Software, Chemical, ERP
Vacancy
1
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