Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.
We're looking for a PROJECT MANAGER - NEW PRODUCT & SERVICES
Position Summary
Being part of the Customer Digital Transformation team as a New Product & Services PM means becoming a key player in Sky's major projects of the future and the company's Digital Transformation journey.
What you will do :
* Define E2E governance for each project flow;
* Collaborate with Business Owners to gather key project requirements within document templates agreed upon with technical structures;
* Collaborate with the internal digital design factory structure with the goal of designing innovative front-end and back-end experiences for customers across all touch points (human / digital) by defining new processes or improving existing ones;
* Become an ambassador of the new digital first approach across all project tables, with the goal of ensuring a simple, innovative and consistent front-end and back-end experience;
* Lead the sharing of business requirements with all involved structures (Customer Marketing, Customer Journey, Customer Digital Engagement, Legal, Privacy);
* Lead project SALs and dedicated management board update meetings;
* Lead the project execution up to the final UAT phase, constantly aligning the Business Owners involved in order to effectively complete the established work plan;
* Identify and manage any dependencies on other projects;
* Monitor project KPIs to ensure proper support and rollout.
What will make you successful
* Customer obsession
* Excellent interpersonal and teamwork skills
* Curiosity and innovative spirit
* Problem solving
* Flexibility, ability to adapt to situations and autonomy
* Excellent organizational, planning and coordination skills for optimizing personal and business resources
* Project management
* Knowledge of sales processes
* Excellent knowledge of Office Automation (Excel and Power Point)
* High knowledge of the English language, both written and spoken
Why wait?
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
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