Summary Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic. Job Description We are currently seeking a Client Advisor - VM Ambassador as part of our dynamic team in our Roma Condotti Store. SALES PERFORMANCE - Finalizes sales targets achievements in line with Company strategy - Efficiently manages time to accomplish the tasks assigned - Represents Bottega Veneta brand image CLIENT EXPERIENCE - Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey - Collects and updates client information to ensure an efficient use of CRM - Embraces the clienteling culture of building strong and long-term relationship with clients STYLING - Understands luxury, the collections and fashion trends - Works on silhouettes, brings alternative items to get clients to discover more about the collection - With the creative vision in mind, confidently advices clients as to how they can style the pieces STORE OPERATIONS - Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out-of-stock merchandise and any other useful information - Knows and applies company policies, procedures and guidelines VM ACTIVITIES - Provides store setup support and cooperates with HQ VM during the store setup / windows special installations. - Regularly checks the store setup and guarantees the VM guidelines are respected - During the morning briefing, updates the colleagues about any VM changes. - Fills in the specific monthly VM report to be sent to HQ VM at the end of each month. - Who you are:_ - Fluency in English and Italian is mandatory - At least 3 years of previous experience in Fashion & Luxury contexts, preferably in with Visual Merchandising focus - Excellent client service attitude as well as communication and emphatic skills - Good team player that works in partnership with in-store colleagues and HQ VM team - Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio - Ability to share the VM inputs and make sure that all the team respect/understand them. - Attention to details and aims to achieve the highest quality standards. - Why work with us?_ This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Job Type Regular Start Date 2024-12-01 Schedule Full time Organization B.V. ITALIA S.R.L.