Ph3Your Contributions /h3 ul liCoordinate software projects and provide customer support for Ascom UMS products, including Digitstat, Clingo, and Carefusion. /li liImplement and manage new customer support processes for software and related technologies. /li liTrain and support team members, deliver customer training onsite, and contribute to training material and course development.s and areas for improvement. /li liPlan, execute, and maintain customer-focused implementation activities, ensuring effective coordination across the department. /li liDraft technical specifications for customer-specific developments. /li liPrepare required documentation to ensure compliance with legal regulations, CE marking, contractual obligations, and QMS standards. /li liServe as the main interface with customers and third parties, coordinating all project activities from initiation to final testing. /li liCollaborate with Product and Development Coordinators to plan and deliver customer-driven enhancements. /li liSupport the Delivery Coordinator by monitoring product and service deliveries, identifying and addressing any non-compliance, customer complaints, or incidents. /li /ul h3The Ideal Candidate /h3 h3Qualifications Experience /h3 ul liBachelor’s or Master’s Degree in Computer Science, Engineering, or equivalent. /li liProven experience in system integration deployments. /li liExperience with medical software installation and configuration. /li liFluent in Italian and English. /li liComfortable working in an international environment. /li /ul h3Skills Competencies /h3 ul liConfident in customer-facing situations. /li liStrong experience with software installation, IT troubleshooting, and performance optimization. /li liProgramming skills (VBScript or MS C# preferred). /li liExperience with Windows OS, SQL (MSSQL required), and relational databases. /li liFamiliar with web technologies (XML, HTML, JavaScript, CSS) and/or Web Applications. /li liKnowledge of medical device connectivity and HL7 standard (IHE, FHIR is a plus). /li /ul h3Personal Qualities /h3 ul liOrganized, analytical, and team-oriented. /li liAble to manage multiple priorities in a dynamic environment. /li liStrong communication and problem-solving skills. /li liAbility to translate business needs into technical solutions. /li /ul h3What We Offer You /h3 ul liA company you can take pride in. /li liInspiring and collaborative colleagues. /li liFlexible remote work /li /ul h3Join Us and Make an Impact /h3 pAscom is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any other protected status. We believe that a diverse workforce strengthens our team, drives innovation, and enriches our workplace. Join us in creating an inclusive environment where everyone is valued and has equal opportunities to succeed. /p pJoin our team at Ascom and help us realize our vision of enhancing digital information for optimal decision-making in the healthcare industry. Together, we are making a real difference in the lives of those who benefit from our technology. /p pTo learn more about what we do, visit us at: ascom.com /p /p #J-18808-Ljbffr