Overview
We are seeking a motivated and proactive Digital Project Manager to manage the end-to-end lifecycle of digital marketing initiatives for a global brand. This client-facing role requires a solid foundation in project management, strong communication skills, and an understanding of digital processes. You’ll work closely with marketing and technical stakeholders to bring digital activations to life, such as local contests and promotions.
The ideal candidate is organized, adaptable, and eager to grow—comfortable juggling multiple projects in a dynamic agency environment and open to learning new tools and processes. Fluency in English is essential, as it is the main language used across teams, clients, and documentation.
Role Requirements
* Client-Facing: This role requires direct and frequent interaction with clients.
* Independent Management: You will be responsible for managing projects with autonomy and accountability.
* Technical Understanding: A solid grasp of digital technologies and web development processes is crucial; knowledge of Drupal CMS is a plus.
* Communication Excellence: Clear, concise, and persuasive communication is essential for success.
* Stakeholder Management: Experience managing a variety of stakeholders, including marketing, content, technical and analytics teams.
What You\'ll Do
* End-to-End Project Management: Manage the full lifecycle of digital promotions and contests, from initial client briefing and concept development through to final release and post-launch hypercare.
* Client Relationship Management: Serve as a primary point of contact for the client. Proactively engage with the client to thoroughly understand their marketing objectives, brand guidelines, and specific requirements.
* Requirements Gathering & Scoping: Lead discovery sessions with the client to capture detailed project requirements, objectives, and success metrics. Develop clear project briefs, scope documents, and functional specifications that align with client expectations.
* Cross-Functional Team Coordination: Collaborate effectively with all project stakeholders, including nested teams:
* Technical Development Teams: Coordinate efforts, manage timelines, and ensure technical feasibility.
* UX / UI Designers: Ensure optimal user experience and visual alignment with brand standards.
* Content Managers: Support content creation, localization, and integration.
* Data Analytics Teams: Coordinate on tracking and performance analysis.
* Quality Assurance: Oversee testing phases to ensure flawless execution across various devices and platforms.
* Risk Management & Problem Solving: Identify potential risks and develop mitigation strategies. Troubleshoot issues and drive solutions throughout the project lifecycle.
* Communication & Reporting: Provide regular, clear updates on project status, risks, and timelines. Lead client meetings and prepare project reports.
What You\'ll Bring
* Proven Experience: 3–5 years in client-facing project management roles within a digital agency or similar, particularly in digital marketing activations such as contests or branded promotions.
* Project Management Expertise: Demonstrated ability to manage complex projects independently, with strong delivery focus. Familiarity with Agile and Waterfall methodologies is preferred.
* Technical Acumen: Solid understanding of web development and CMS platforms (e.g., Drupal).
* Exceptional Communication Skills: Fluent in English (written and verbal).
* Additional languages are a plus.
* Confident in managing client meetings, understanding briefs, and handling expectations.
* Attention to Detail: Commitment to accuracy and quality in deliverables.
* Adaptability: Comfortable working in a fast-paced environment and managing multiple projects.
* Organizational Skills: Excellent prioritization, time management, and multitasking.
* Certifications: Project Management certifications (PMP, CSM, etc.) are a plus.
Desired Skills and Tools
* Client Management
* Communication (Written & Verbal)
* Project Management Methodologies (Agile, Waterfall)
* Jira / Confluence (or similar tools)
* Team Coordination
* Quality Assurance (QA) Testing
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