Reporting to our Regional Risk & Safety Manager, the Risk & Safety Manager will be responsible for supporting the company in delivering industry leading risk and safety standards for customers staying within our overseas resorts.
What you’ll be doing:
* Acting as a champion of customer safety for Jet2holidays.
* Managing own workload and regional portfolio of hotels and accommodation.
* Supporting hoteliers and other suppliers in addressing risk & Safety concerns identified during inspection processes and following any incidents or illnesses to conclusion.
* Working with the wider business including Contracting, Legal/Claims team, Resorts teams (Overseas Operations), Accommodation (Hotels, Villas & City locations), Transport and Excursion providers.
* Providing support to the broader Risk & Safety Department and Overseas teams as required e.g., assisting in the smooth running of our on-sale process by liaising with suppliers to complete the required assessments, incident and building work case management.
* Carrying out and managing excursion and activity risk assessments where required and following up with suppliers on issues identified in any inspections.
* Helping suppliers address any issues raised, revisiting, and reviewing to ensure actions have been undertaken.
* Advising and supporting the Overseas teams when they are carrying our safety aspects of their role.
* Ensuring subsequent follow-ups, making sure any ongoing controls are implemented for all Jet2holidays suppliers overseas.
What you’ll have:
* Previous tour operation experience is essential.
* Recognised Health & Safety qualification such as NEBOSH Diploma is highly desirable.
* Confident and effective communication skills.
* Ability to negotiate and influence at a high level with both internal and external stakeholders.
* Excellent time management skills being a ‘solutions orientated’ individual who can act logically under pressure and prioritise workloads effectively.
* Risk-based decision-making skills with the ability to bring difficult situations to a positive conclusion.
* IT competency.
* The ability to speak a second language would be highly advantageous.
A full driving license is required with the confidence to drive overseas and the flexibility to work the hours and patterns required by the operations and the business.
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