Sales Associate – Serravalle Scrivia Outlet (H/F)
For our store in Serravalle Scrivia we are currently seeking a highly motivated Sales Associate with a strong personality and passion for creating an exclusive experience for our customers. We value results‑oriented individuals who are willing to learn, are always up‑to‑date on fashion trends, and have a strong interest in our Brand and our Product. This is an exciting opportunity for those who see themselves as Brand Ambassadors in‑store and are seeking to grow their career in a luxury retail environment.
About the Company
BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic 'New French Style'. Under the creative direction of French designer Antonin Tron, the House stands out for its contemporary elegance, while drawing on more than 80 years of heritage. BALMAIN embodies craftsmanship, culture and sensuality, offering a radiant, precise and daring style – a perfect reinterpretation of the architecture of movement imagined by its founder. The House's collections include women's and men's ready‑to‑wear, accessories, Balmain Beauty, inspired by its iconic mid‑20th century fragrances, and its iconic eyewear, reflecting the House's unique identity.
Responsibilities
* Welcome clients to the Balmain Store experience by ensuring first‑class customer service and personal follow‑up.
* Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales.
* Support the Sales Team in order to carry out smooth and successful transactions with their clients.
* Assist on‑and‑off the sales floor.
* Support with visual merchandising directives and back‑of‑house duties such as shipping and inventory control.
* Gather the client's CRM details to maintain the relationship and build the book ensuring a personal follow‑up with the client.
* Actively drive your product knowledge by keeping up to date with fashion trends, participating in‑store training, updating yourself on all product lines and searching out relevant information on products.
* Support control and management of stock.
Qualifications
* This position requires at least 2 years of experience on a similar assignment within a strong luxury house like ours.
* Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients.
* Regular attendance and punctuality.
* Ability to professionally interact with management and coworkers.
* Excellent verbal and written communication skills.
* Strong organizational skills, multi‑tasking and prioritizing capabilities.
* Fluency in English is mandatory.
Seniority level
Not Applicable
Employment type
Temporary
Job function
Retail Luxury Goods and Jewelry
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