Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Overview
Position Overview
Deliver and maintain an elevated customer experience within the store environment
Responsibilities
* People leadership
* Create an inclusive working environment with a customer-centric mindset
* Through team management and visible presence ensures Ralph Lauren's standards are achieved
* Unlock talent that supports career progression of the team
* Drive high performance culture by holding the team accountable for agreed results
* Commerciality
* Deliver and maintain an elevated customer experience within the store environment
* Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
* Develop and monitor key metrics that drive the business plan
* Keep up to date with competitor activity
* Operations
* Manage inventory flow to minimize shrink loss through operational excellence
* Lead floor recovery, ensuring price and size integrity
* Manage and maintain a safe work environment for customers and employees by complying with all company policies and procedures
Experience, Skills & Knowledge
* Energetic, passionate and results driven
* Experienced leader having previously worked in a fast-paced environment
* Excellent communication skills
* Open to travel is a must
* Excellent knowledge of spoken and written English
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