H3Program and Risk Manager – protected categories (L. 68/99), Trustworthy Shopping Experience /h3pJob ID: 2842443 | Amazon Italia Services Srl - B97 /ppThis position is preferably intended for candidates belonging to Protected Categories with certification as beneficiary according to Law 68/99 Art.1 (employment of people with disability).brAre you passionate about building customer trust and protecting online shoppers? Join our team as a Program and Risk Manager for a key customer trust feature in Amazon stores worldwide. You'll play a crucial role in safeguarding our product pages and enhancing the shopping experience.brIn this position, you'll collaborate with multiple teams to drive positive changes in our product. You'll analyze data, develop strategies, and implement solutions to address complex challenges. Your work will directly impact millions of customers, ensuring they have a safe and trustworthy shopping experience on Amazon.brbrKey job responsibilitiesbr• Develop and implement strategies for multiple projects, monitoring progress against key milestonesbr• Analyze data and collaborate with teams to clarify complex problems and present solutions to leadershipbr• Create scalable mechanisms to report project updates to stakeholders across worldwide teamsbr• Partner with product and partner teams to identify and address policy and process gapsbrbrA day in the lifebr• Plan and prioritize tasks to advance ongoing projectsbr• Analyze data and review processes to identify root causes of issuesbr• Reach out to existing and new partner teams to build collaborative relationshipsbr• Work closely with policy, product, and tech teams to implement necessary changesbr• Contribute to a positive team atmosphere through open communication and supportbrbrAbout the teambrAt Amazon, we believe customer trust is paramount. The EU Trustworthy Shopping Experience team works with authorities, merchants, brands, vendors, and customers to identify and prevent Selling Partner risk. We also address infringements of intellectual property (e.g., counterfeit, trademark, copyright) and other abuses in our product catalog. /ph3BASIC QUALIFICATIONS /h3p• Bachelor's/Master's degree or equivalent experiencebr• 4+ year of professional experience in program management, operations management, risk management, or equivalentbr/ph3PREFERRED QUALIFICATIONS /h3p• Knowledge of another European languagebr• Experience with SQL and Microsoft Excelbr• Background in e-commerce/online companies in fraud/risk control functionsbr• Problem-solving and analytical skills with a data-driven approach to decision-makingbr• Excellent communication skills (both oral and written) with the ability to simplify complex topicsbrbrAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.brOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /ppAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p #J-18808-Ljbffr