NOW HIRING- Full Time Overnight Sales Associate
- Open Availability Preferred
- Overnight - 3rd Shift
- Tempo parziale and Full Time
*Paid Weekly*
Starting at $14 per hour + $.75 shift differential
CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!
**Position Description**:
The **Overnight Team Member** will be responsible for managing store operations during the night shift, ensuring the store is clean, well-stocked, and secure while providing excellent customer service. This role requires strong attention to detail, the ability to handle cash and merchandise, and a commitment to maintaining a safe and welcoming environment for customers.
**Responsibilities**:
- Greet and assist customers in a friendly and professional manner, answering questions, providing product recommendations, and handling transactions accurately.
- Operate the point-of-sale (POS) system, processing purchases quickly and accurately, and handling cash, credit, or debit card transactions with attention to detail.
- Address customer complaints or concerns promptly and professionally, ensuring a positive shopping experience.
- Stay informed about products, promotions, and store policies to assist customers effectively.
- Ensure that the store is clean, organized, and well-stocked. Perform routine cleaning tasks, including sweeping, mopping, and wiping down surfaces, ensuring that the store remains welcoming for customers.
- Monitor product stock levels, restock shelves and coolers, and assist with stock organization to ensure that merchandise is easily accessible.
- Set up, arrange, and maintain attractive product displays that align with store promotions and product categories.
- Rotate perishable products and ensure that expired or damaged goods are removed from the shelves. Help with inventory checks and report any product discrepancies to management.
- Monitor store entrances and exits, ensuring that the store remains secure during the overnight shift. Report any suspicious activity to the store manager or local authorities immediately.
- Be familiar with emergency procedures, including fire evacuation plans, first aid, and emergency contact protocols.
- Assist in preventing theft by remaining vigilant and monitoring customers and store activities. Ensure that security systems (e.g., cameras, alarms) are functional and report any issues to management.
- Handle cash and other forms of payment with precision and honesty. Ensure that all transactions are recorded correctly, and cash drawer balances at the end of the shift.
- Perform end-of-shift reconciliation of cash and sales, ensuring that all cash drawers match their sales totals. Prepare deposits and follow company cash-handling procedures.
- Assist with periodic inventory counts and other audits to ensure that products are accurately tracked and recorded.
- Follow all safety guidelines related to store operations, including proper lifting techniques and safe use of equipment (e.g., floor buffers, ladders, etc.).
- Ensure the store complies with local, state, and federal laws, including those related to age-restricted products (e.g., alcohol, tobacco) and health and safety codes.
- Communicate important information to the morning shift team, including customer issues, inventory concerns, or any other relevant updates.
- Work closely with other store employees, including the management team, to ensure smooth operations and help as needed.
**Qualifications**:
- High school diploma or equivalent required.
- Previous experience in retail, customer service, or convenience store settings is preferred but not mandatory.
- Ability to work independently and responsibly during overnight hours.
**Skills & Abilities**:
- Strong communication and interpersonal skills with the ability to provide positive and helpful experience for customers.
- Basic math skills and ability to handle cash, process payments, and make accurate change.
- Ability to maintain a clean, organized, and well-stocked store environment, paying attention to detail in product placement, shelf organization, and inventory levels.
- Ability to handle customer complaints and resolve issues in a calm and professional manner.
- Ability to balance multiple tasks effectively, such as assisting customers, restocking shelves, and performing cleaning duties during busy periods.
- Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools.
- Familiarity with basic office software (e.g., Word, Excel) is a plus.
- Food Handler Certification or similar certification for handling food, especially if the store sells prepared food items.
- Alcohol Service Certification (where applicable) for stores selling a
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