Milano Malpensa, 25, IT Permanent Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. We keep pushing boundaries by combining tradition, technology, and design in writing instruments, watches, leather goods, new technologies, and accessories. Our mission is to implement bold ideas with craftsmanship and create refined products for those with high expectations. With over 3,000 employees, we are at the forefront of technology and design, inspiring people to unleash their potential and achieve excellence. We are seeking a Client Advisor to maximize boutique performance through sales and strategic objectives, ensuring a great customer experience and profitability. Based at Malpensa Airport, you will work 20 hours per week, with 4-hour shifts, any 5 days out of 7. How will you make an impact? You will Achieve boutique and personal sales targets through active participation in daily sales activities. Greet, serve, and advise clients, providing excellent service while suggesting additional and alternative products. Represent Montblanc as an ambassador, embodying the Maison’s values at all times. Share your passion for the Maison, guiding clients through the inspiration behind each product. Learn the stories of each collection, understanding their origins and how they are reinterpreted in our creations. Handle cash and card transactions, balancing registers with receipts. Manage stock delivery, ensuring accuracy, quality, and proper storage. How will you experience success with us? You will Have previous sales experience in a boutique setting. Be fluent in Chinese, English, and Italian. Possess a strong customer focus and goal orientation. Exhibit elegance, manners, style, and appreciation for luxury items. Demonstrate planning, organization, decision-making, and problem-solving skills. Have a passion for Art and Design. Be reliable, responsible, and rigorous. Be comfortable with digital tools and CRM applications. Contribute to the successful operation of the boutique. Show exceptional selling, customer service, and communication skills. Be a team player, supporting colleagues as needed. Possess recent or current experience in Naples to facilitate client relationships and partnerships. What makes our group different? Our strength lies in our diverse arts, cultures, and human skills, fostering untapped potential. We value freedom, loyalty, solidarity, empathy, curiosity, courage, humility, and integrity. We also care for the environment. Your journey with us During the interview, you'll meet the HR team, Boutique Manager, and Retail Manager. Learn more about life at Richemont and our maisons. J-18808-Ljbffr