We are looking for a motivated and detail-oriented Programme and Engagement Coordinator to support the delivery of our learning programmes and client experience.This is an early career role, ideal for someone with around 1 to 2 years of experience who is keen to learn, take ownership, and grow in a fast‐moving, international environment. You will work closely with a small, global team to support programme delivery, participant engagement, and ongoing client relationships. The role combines coordination, communication, and commercial awareness, ensuring that learning experiences translate into long‐term value for both participants and the organisation.
Learning experience support
* Help manage the learning platform, including enrolments, uploading materials, and keeping content up to date
* Support the preparation and organisation of learning resources
* Monitor participant engagement and activity, identifying issues, trends, and opportunities to improve the learning experience
Programme coordination
* Coordinate live sessions, including scheduling, sending invitations, and supporting delivery
* Support participant onboarding and ensure they have what they need throughout the programme
* Assist with post‐session follow‐up, including communications and materials
Client and alumni engagement
* Support communications with participants and alumni
* Help organise events and engagement activities
* Maintain shared resources and communication channels
Business Development and Growth Support
* Track participant engagement and identify signals for renewal, alumni membership, or additional programme interest
* Maintain accurate tracking of participant and alumni engagement using internal systems or CRM tools
* Assist in preparing targeted outreach and follow‐up communications for prospective and existing clients
* Support the promotion of learning pathways to a broader audience, helping to build awareness, drive engagement, and generate a strong pipeline of prospective participants and opportunities
General team support
* Provide administrative and coordination support across projects
* Work closely with colleagues in different time zones to keep programmes running smoothly
* Take initiative to improve processes and solve problems as they arise
* Support ad hoc priorities as required in a fast‐moving environment
Required Skills and Experience
* Around 1 to 2 years of professional experience in an administrative, coordination, or client‐facing role
* Strong organisational skills and attention to detail
* Clear and professional written and verbal communication
* A proactive approach and willingness to learn
* Ability to manage multiple tasks and meet deadlines
* Comfortable working with international teams and different time zones
* Exposure or experience in a sales environment is advantageous
Nice to have
* Experience using learning platforms or similar systems
* Exposure to events, training, or programme coordination
* Interest in learning and development, governance, or professional education
What will make you successful
* You take ownership of your work and follow things through
* You ask questions and look for ways to improve
* You stay organised even when things get busy
* You are reliable, responsive, and easy to work with
Benefits
* Private Health Insurance
* Pension Plan
* Paid Time Off
* Work From Home
* Training & Development
* Performance Bonus
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